The question we are asked most often is about how to talk to Amazon Logistics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I get a window time for delivery of my package?
Unfortunately, we cannot provide specific window times for deliveries. Packages are typically delivered within a broader time frame, but individual delivery times may vary based on location and other factors.
Asked Apr 24, 2025 9:37 PM
How do I speak to delivery driver or someone who can reach out to the delivery driver for tracking updates?
There is a link to the most up-to-date contact information right here on this page that will help you reach out to someone who can assist with your delivery and tracking updates.
Asked Apr 24, 2025 9:29 PM
How do I speak to delivery driver or someone who can reach out to the delivery driver
There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Apr 24, 2025 9:26 PM
I need to change my delivery address it is going to an address that is not correct nor do I have access to that delivery address
To change your delivery address, you can usually do so through your Amazon account. Navigate to your orders, select the order you want to modify, and look for the option to change the delivery address. If the order hasn't shipped yet, you'll be able to update the address. If it's already in transit, the address can't be changed.
Asked Mar 24, 2025 1:13 AM
My order is out for delivery and is being delivered to the wrong address. How do I contact the Amazon delivery driver to see if it can be rerouted to the correct address?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Sep 29, 2024 8:32 PM
Help me with my Amazon Logistics customer service issue
We look to the Amazon Logistics issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.