Wooga الأسئلة الشائعة للعملاء

This could happen if you've previously connected your June's Journey game to your Facebook account. The game might prompt you to log in via Facebook to sync your progress and save your data. If you don't want to continue logging in with Facebook, check your game settings. If the game still keeps asking you to log in via Facebook and you're facing a problem with it, there might be a bug. We recommend reinstalling the game if the problem persists but make sure your game progress is saved before you uninstall the game. If the issue persists even after reinstallation, it might be an issue that you have to bring up with Wooga's customer service.

We're sorry to hear you're having issues with your prepaid Visa card on June's Journey. Please ensure the card has enough balance to cover the purchase price plus any additional charges. Sometimes, prepaid cards are not accepted due to the country it is registered in. It's often recommended to use a card registered in the same country as the game's server. Also, check that all card details are entered correctly, and your card is not expired. If all this checks out and you're still encountering issues, it could be a temporary problem with the payment system itself.