Netflix Phone Number

Calling Netflix customer service faster by GetHuman

888-638-3549
Customer service
Current Wait: 36 دقيقة (12m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط على 0 عند كل مطالبة.
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

No audio now tv chromecast from netflix movies. Now comes up with surround enabled. Can...
Two charges on my credit card ?
Just curious when subscription is due again
So this system is riggedto drive customers away. your ribot is retarded
i wrote a full explanation ,then it asked for code, retreived mycode ,they another, sai...
For a couple of weeks now, i am unable to watch netflix. It doesnt work. It wont respon...
I want **** on my roku
My screen goes black when I try to logon to my Acct on smart tv
every time i enter netflix, appear LA OLA, i HATE this serie, so please can you stop te...
I'm getting charged twice what I'm supposed to pay , Netflix deducts on the **th from m...
I wont to cancel the card I use to pay my Netflix acct.
want to change credit card numbers for payment of monthly Netflix charges. What's the...
Why isn't my Netflix working?I'm paid till may then cancell
Need to stop all payment
Bonjour , j'ai souscrit une offre Netflix * *,** euros chaque mois et je viens de voir...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netflix's Phone-Based Customer Care

Netflix is a major video streaming and DVD rental service that operates in the United States and around the world. With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day.

Why Do People Call Netflix Customer Support?

People call Netflix customer support for a range of reasons, including:

  • Technical support with using the website as well as streaming video
  • Billing issues
  • Issues with overall service
  • Starting, changing, or ending subscriptions
  • Setting and managing parental controls
  • Issues with DVDs, delivery and returns

Best Practices for Calling Netflix Customer Service

Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved:

  • Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.
  • If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together.
  • Before calling, log into your Netflix account. Visit the Help page and click on the "Call Us" button. You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Doing this will speed up your call.
  • Have pen and paper handy so that you can take notes. You may need to write down information about using your service properly, confirmation numbers or other details, such as the name of the customer service representative who is assisting you.

How Do Consumers Feel About Calling Netflix Customer Service?

Netflix prides itself on offering a quality customer experience and generally speaking, customers are happy with the level of customer service that Netflix provides. Wait times can vary by day and time that you are calling, but this is normal for just about every company.

What Kind of Issues can a Netflix Customer Service Representative Resolve?

A Netflix customer service representative can resolve most customer issues, including troubleshooting technical issues, researching and correcting billing problems, resetting accounts in case of hacking or fraud, and making changes to accounts, including starting or ending subscriptions.

If you have a DVD rental account with Netflix, you can ask a representative to check to see whether a DVD has been mailed or whether a return has been processed by Netflix.

What Can't Be Resolved by Phone with Netflix Customer Service?

A Netflix customer service representative will not be able to resolve issues with your equipment nor your Internet or cellular service. If it is determined that a problem with your streaming service is related to your device or devices, or your connectivity, you will need to work with your cable company, Internet provider or mobile phone company to deal with the issue.

Netflix cannot control how quickly the Postal Service delivers and returns DVD mailers. If you are having difficulty with your mail delivery, you will need to work with the post office to achieve a resolution.

What Should You do if your call to Netflix is Unsuccessful?

If you get off the phone with Netflix and feel as if you were not able to get your questions answered, or that your issue is not yet resolved, don't fret. You still have options.

  • Before re-contacting Netflix, take a few minutes to go over the notes you took during your call. If you didn't take notes, jot down what you remember from your conversation with the customer service representative. Having this information fresh in your mind will make it easier for you to explain what happened during your next call.
  • Call Netflix back. Keep in mind that agents are trained differently and some have more experience than others. The next person you speak to might be in a better position to understand your concern and resolve it then the agent who took your first call.
  • Get in touch with Netflix via its live chat service. Communicating via live chat has the advantage of giving you a transcript of what both you and the customer service representative said during your conversation. This can be useful if you have to escalate your case.

Customer Number 888-638-3549 - by the Numbers

رقم الهاتف للاتصال888-638-3549
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط على 0 عند كل مطالبة.
متوسط الانتظار
الانتظار الحالي36
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةهاتف ، دردشة ، ويب ، تويتر
جودة الاتصال57%
جودة المساعدة80%
تصويت العملاء29,494
تم آخر تحديث للمعلوماتMon Apr 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Netflix ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Netflix مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Netflix لأن 309,348 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 888-638-3549 Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Netflix الذي تتصل به موظفين من Colorado, Oregon, Michigan وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك Netflix 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Netflix ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Netflix - by phone or otherwise

على الرغم من أن 888-638-3549 هو أفضل رقم مجاني لـ Netflix ، إلا أن هناك 7 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Netflix الآخرين ، هي من خلال الاتصال برقم هاتف 800-585-8131 لقسمهم خدمة الزبائن. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-585-8131 مقابل خدمة الزبائن. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Netflix فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Netflix.

What is GetHuman's Relationship to Netflix?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netflix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Netflix Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!