Amazon Phone Number
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Current Wait: 2 دقيقة (1m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Reasons customers like you called recently
I was charged for an order that was never delivered.
I tried to order Windows ** anf Office for Word . I do not get to the page that acknowl...
I am seeing two amount of *.** going through my account I never ordered these
Have not received email re: shipping label for a return. Agent said would receive one...
In the past I ordered pet food. In the order was a nylabone treat I received it for sev...
The attached copy of an email from Amazon was sent to me at **** PM on January **th. A...
I purchased milton * burner gas stove on ** July **** and this item ** year warranty bu...
Hello I had a question about Avanti braiding medallion wastebasket , the cost on one p...
I did not get my item yet ordered on * Jan ****
I want them for cancel my amazon prime
Amazon prime i try to cancel my Amazon prime i try to make it but i forgot my password...
I WOULD LIKE TO CANCEL AMAZON PRIME MEMBERSHIP WITH REFUND BACK TO MY ACCOUNT
le type de carte bancaire : EuroCard-MasterCard,** les quatre derniers chiffres de...
Hello I'm doing a procedure to return a parcel because defective. So it's related to JO...
I ordered the Little Tayo bus , the song it plays I’d in Korean. Is there an English ve...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Amazon's Phone-Based Customer Care
Amazon is an international e-commerce company headquartered in the United States. With hundreds of millions of customers all over the world, Amazon receives a lot of customer service calls each and every day.
Why Do People Call Amazon Customer Support?
People call Amazon customer support for a range of reasons, including:
- Questions about the status of an order
- Requests for refunds or exchanges
- Help with updating account information
- Questions about charges to debit, credit or gift cards
- Technical support
- Help with Prime membership or services
- Addressing instances of identity theft or fraud
- Help with Amazon gift cards
Best Practices for Calling Amazon Customer Service
While it is possible for customers to call Amazon customer service directly, the company prefers it if you begin your query through its online system.
- After visiting the "Contact Us" page, you can request a callback. You'll be taken to another page in which you will be asked a series of questions regarding your concern. From there, an Amazon representative will call you to address your issue.
- If you do decide to call Amazon directly, be aware that Amazon will send you a verification text to which you must respond before you can talk to a representative.
- Make sure you have details about your concern in front of you before calling. If you are calling about an order, have the order number handy, along with a list of the products in that order.
- Be prepared to take notes during the call. These can be helpful if you need to escalate your case.
How Do People Feel About Their Calls to Amazon Customer Support?
Amazon generally has a good reputation for providing quality customer service, though some people feel that service levels have become uneven in recent years. Agents usually work to identify problems, correct them and, when appropriate, provide some kind of compensation, usually in the form of a product credit.
Tip: Amazon typically sends out a request for a review of customer service calls and chats soon after a session ends. If you indicate your dissatisfaction, Amazon may reassign your case to a higher-tier representative.
What Kind of Issues Can Amazon Customer Support Resolve?
Amazon customer service can resolve many issues, including approving requests for refunds and exchanges, initiating returns, investigating charges and addressing issues of identity theft and fraud. Customer service reps can also provide technical support and assist members with using online streaming services and Kindle ebooks.
What Can't Be Resolved by Phone With Amazon?
While most issues can be resolved by phone with Amazon, there are some situations that may require a different approach:
- An Amazon phone representative can approve a return and send you a paid shipping label that you can use to return a product. You will still, however, have to package the item and either arrange for a pickup or bring it to a depot or business that will ship it back to Amazon. In some areas, Amazon partners with other retail stores that can accept your return package.
- In some instances, Amazon may have difficulty delivering a package directly to your home. The most common reason for this is that you and your family are away during the day and cannot sign for packages. If this is the case, you may be able to arrange to have your package delivered to an Amazon locker at a local business.
- Amazon uses some third-party shippers to deliver packages. If your package seems to be in limbo, Amazon can attempt to intervene but does not have the same kind of control over the situation than it does over its own contracted delivery persons.
- Third-party sellers use the Amazon platform to sell products to consumers. If you made a purchase through a third-party seller, you may experience delays as Amazon customer service will urge you to work things out with the merchant, only intervening after a specific amount of time has passed.
What Can I Do If I Am Unhappy With My Call to Amazon?
If your call to Amazon does not go well, don't give up. You may be able to achieve a resolution that works for you.
- Check your email after your call: You may find an email from Amazon asking you about your customer service experience. Indicating your displeasure will often trigger a response from Amazon and an automatic escalation of your case.
- If you didn't take notes during your call, jot down what you remember. These details can be useful when re-contacting Amazon.
- Call Amazon again. A different representative may have the skills and knowledge to understand and resolve your case.
- Try contacting Amazon via live chat. You may find it easier to communicate in writing. You'll be offered the opportunity save a copy of the chat. Do this: The record will be useful as you try to work out your problem with Amazon.
Customer Number 888-280-4331 - by the Numbers
رقم الهاتف للاتصال888-280-4331
إعادة الاتصال متاحلا
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال8:30am
انتقل متاهة الهاتف إلى إنسانلا تضغط أو تقول أي شيء أو تضغط على 0
الرتبة (من بين أرقام الهاتف)1
طرق بديلةالهاتف ، البريد الإلكتروني ، الدردشة ، الويب ، الفيسبوك ، تويتر
تم آخر تحديث للمعلوماتMon Jan 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Amazon's Best Toll-Free/800 Customer Phone Number
هذا هو أفضل رقم هاتف لدى Amazon ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Amazon مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Amazon لأن 1,820,712 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 888-280-4331 Return an Order, Missing Delivery, Can't Login, Refund an Order, Dispute a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Amazon الذي تتصل به موظفين من Arizona, Washington, North Carolina, India وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك Amazon 1 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Amazon ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.
Contacting Amazon - by phone or otherwise
على الرغم من أن 888-280-4331 هو أفضل رقم مجاني لـ Amazon ، إلا أن هناك 7 طرقًا كاملة للاتصال بهم. أفضل طريقة أخرى للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Amazon الآخرين ، هي من خلال إخبار GetHuman عن مشكلتك أعلاه والسماح لنا بالعثور على شخص لمساعدتك. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر email@example.com مقابل Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Amazon ، فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Amazon.
What is GetHuman's Relationship to Amazon?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.