The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.
People call Social Security for a range of reasons, including:
You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.
If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.
Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.
Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.
Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.
Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.
Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.
Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.
Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.
If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.
First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.
Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.
If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.
هذا هو أفضل رقم هاتف لدى Social Security ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Social Security مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Social Security لأن 212,472 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-772-1213 Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Social Security الذي تتصل به موظفين من Illinois, Massachusetts, New Mexico وهو مفتوح Mon-Fri 8am-7pm EST وفقًا للعملاء. في المجموع ، يمتلك Social Security 3 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Social Security ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.
في حين أن 800-772-1213 هو أفضل رقم مجاني لـ Social Security ، هناك 4 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Social Security آخرين ، هي الاتصال 800-269-0271 برقم هاتفهم لقسم الكشف عن الغش. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 800-269-0271 لـ الكشف عن الغش. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Social Security ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Social Security.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.