Vision Services Plan Customer Service

Phone Number & Contact Info

Vision Services Plan's Best Phone Number

800-877-7195
Toll-free·Calls Customer Service·Most popular Vision Services Plan number
Free tools for easier calling
Q:

How do I talk to a live human at Vision Services Plan?

A:Say "Representative," then enter your "phone number.". Our free phone can also navigate phone menus to get a live human at Vision Services Plan for you.
Q:

Does Vision Services Plan offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Vision Services Plan below.

Let us call and talk to Vision Services Plan for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Vision Services Plan phone number to document the phone system.
Here is how our research team describes the way the Vision Services Plan phone system greets you: Now, briefly tell me what you are calling about.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Representative," then enter your "phone number."

What are the hours and when should I call?

Vision Services Plan operates the call center for this 800-877-7195 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Vision Services Plan at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vision Services Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vision Services Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vision Services Plan is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Vision Services Plan

In summation, the best day to call Vision Services Plan is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vision Services Plan staffs the call center well on Thursday.

Why Customers Call Vision Services Plan

More Vision Services Plan Customer Service Contacts

There are of course other ways to contact Vision Services Plan customer service besides the phone. Below we list the best ones, by medium.

Vision Services Plan Customer Service on X (formerly Twitter)

@VSPVisionCare - Customer Service
Use the link to connect with customer service through Twitter
Vision Services Plan, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Vision Services Plan Customer Service on Facebook / Messenger

facebook.com/VSPVisionCare/ - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Vision Services Plan, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Vision Services Plan Customer Help Desk / Web Support

visionbenefits.vsp.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Vision Services Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vision Services Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vision Services Plan agent. This phone number is Vision Services Plan's best phone number because 312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-7195 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Vision Services Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Vision Services Plan has 1 phone number. It's not always clear what is the best way to talk to Vision Services Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vision Services Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vision Services Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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