iTunes Phone Number

Calling iTunes customer service faster by GetHuman

800-676-2775
Customer service
Current Wait: 38 دقيقة (38m avg)
Hours: Mon-Fri 8am to 10pm CST; best time to call: 9:05am
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Reasons customers like you called recently

I want to cancel my ESPN on my phone
Purchased the wrong subscription for some reason it picked something else
Issue with an app. Picture This
I'm trying to add a card but it just tells me to contact the iTunes support to finish
app store wont let me get any apps says account is discontiued
trying to activate my cellular ipad says my account has been discontinued. *****@***.co...
cant access my account in itunes it keep saying that my password is wrong and i have ch...
My husband has passed away and I'd like to cancel his account and get downloaded whatev...
I want to download apps from AppStore *Pls fix my iTune issues
I purchased * ringtones and it did not come up
What was my last transaction?
Question about a pay pal transaction **********. What was this for? Also a reference I...
Need help with my * and I tunes account
I need to have my Disney plus subscription ended. It was purchased through itunes in...
I bought a season of Beat Bobby Flay and chopped, and there not showing up on my Apple TV.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on iTunes's Phone-Based Customer Care

Apple iTunes is a media player for electronic devices, including phones, tablets and computers. Users can play podcasts, movies, and music through iTunes. While Apple has announced a phase-out of iTunes, delegating different media types to different apps, there are still many devices running older operating systems that rely on iTunes.

Why Do People Call iTunes Customer Support?

People call iTunes customer support for a range of reasons, including:

  • Technical support
  • Help with a purchase
  • Malfunctioning apps
  • Concerns about erroneous charges, fraud or identity theft
  • Questions about upgrading to Apple Music, Podcasts and TV

Best Practices for Calling iTunes Customer Service

Apple provides iTunes customer service via phone. You can connect with Apple via its customer support website or directly via its toll-free number.

If you connect online, you'll be presented with a menu that asks you to describe your problem. From there, you can arrange to have Apple call you immediately, schedule a call for later, or you can submit your information so that it is ready to go when you call Apple for help.

When preparing for a call, have a pen and paper handy so that you take notes. These may come in handy if you have to escalate your case. You may also be asked for your Apple ID as well as the serial number for your product.

If you are calling Apple directly and want to get to a customer service representative quickly, try hitting ** immediately, hitting 0 at every question or saying "operator" whenever asked to describe your problem.

How Do People Feel About Their Calls to

iTunes Customer Support?

Apple generally has a reputation for providing quality customer support and the company has customer service representatives that work in call centers as well as from their homes. Those who do work from home are closely monitored to ensure quality service.

Reports from journalists testing iTunes customer service, as well as customers, are generally quite positive. Wait times are reasonable and representatives are courteous and well-trained. In addition, it is possible to schedule a call back from a customer service representative at a time that is convenient for you.

What Kind of Issues Can iTunes Customer Support Resolve?

An iTune customer support agent can resolve many technical support and billing issues, including researching unauthorized charges and questionable apps. The customer support agent can also help walk you through many common issues that people have with iTunes and the digital products used and purchased with the system.

What Can't Be Resolved by Phone with iTunes?

If your phone, computer, or mobile device is malfunctioning, you will have to seek repair services. This may mean having to visit a physical store or sending your phone in for service.

In situations where your device has been hacked and your iTunes account has been used to make unauthorized purchases, you may need to contact your bank or credit card company to obtain a speedy refund.

What Can I Do If I Am Unhappy with My Call to iTunes?

If you get off the phone with iTunes customer support and are feeling frustrated, don't give up. You may still have several options for getting your issue resolved.

First, review any notes taken during your call. If you didn't take notes, jot down what you remember before getting back in touch. Describing what went wrong in the original call can be helpful in getting your issue resolved.

Second, call Apple back or arrange for another call. The next representative that you speak to might be better trained or more experienced. He or she may be able to offer you a resolution that the other agent could not.

If a second call doesn't work, or you prefer not to call back, try visiting Apple's Support Community. Other users may be able to provide assistance or information that can help you to better understand what is going on.

Another option is to get in touch with Apple via its social media platforms on Facebook or Twitter.

Finally, you could visit an authorized Apple retailer, repair shop or an Apple Store. You may have to pay for diagnostics or a consultation, but there are situations in which meeting with an expert face-to-face will be the fastest way of taking care of your issue.

Customer Number 800-676-2775 - by the Numbers

رقم الهاتف للاتصال800-676-2775
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة ، من 8 صباحًا إلى 10 مساءً بالتوقيت المركزي القياسي
أفضل وقت للاتصال9:05 صباحا
انتقل متاهة الهاتف إلى إنساناطلب من الصوت الآلي التحدث إلى أحد الممثلين
متوسط الانتظار
الانتظار الحالي38
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف والبريد الإلكتروني والويب
جودة الاتصال38%
جودة المساعدة40%
تصويت العملاء40,504
تم آخر تحديث للمعلوماتMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

iTunes's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى iTunes ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل iTunes مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ iTunes لأن 389,370 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-676-2775 Change Order, Download Trouble, Refund a Charge, Device Support, Dispute a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال iTunes الذي تتصل به موظفين من Massachusetts, California وهو مفتوح Mon-Fri 8am to 10pm CST وفقًا للعملاء. في المجموع ، يمتلك iTunes 3 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى iTunes ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting iTunes - by phone or otherwise

على الرغم من أن 800-676-2775 هو أفضل رقم مجاني لـ iTunes ، إلا أن هناك 5 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء iTunes الآخرين ، هي من خلال الاتصال برقم هاتف 800-275-2273 لقسمهم AppleCare. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر itunesstoresupport@apple.com مقابل Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال iTunes فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for iTunes.

What is GetHuman's Relationship to iTunes?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like iTunes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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