A:Press 1. When asked for account #, press *+#. You might need to do this a few times.Our free phone can also navigate phone menus to get a live human at 407ETR for you.
Q:
Does 407ETR offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 8 minutes and 38 seconds.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for 407ETR below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this 407ETR phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1. When asked for account #, press *+#. You might need to do this a few times.
Below are some clips we've found from 407ETR's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for choosing four zero seven ETR.
We're aware of recent scam text messages appearing to be from four zero seven ETR.
If you've received a suspicious message, please delete it. Log in to my account at four zero seven e t r dot com forward slash my account to check your balance and make a payment."
Excerpt from a call with 407ETR
Monday, April 1, 2024 8:10 PM
They may ask you to enter information with the dial pad
"Thank you for choosing four zero seven ETR. Fast safe, reliable.
We are currently experiencing high call volumes.
Which may result in longer wait times. For the most up to date information on your account and to make changes, please log in to your my account or speak to a live chat agent at four zero seven e t r dot com.
We're aware of recent scam text messages appearing to be from four zero seven ETR.
If you've received a suspicious message, please delete it.
Log in to my account at four zero seven e t r dot com forward slash my account to check your balance and make a payment.
For questions regarding travel on four seven ETR, press one.
For questions regarding please enter your four zero seven ETR account number followed by the pound key."
Excerpt from a call with 407ETR
Wednesday, March 5, 2025 6:12 PM
The first phone menu
"Thank you for choosing four zero seven ETR.
Our phone lines are open Monday to Friday, eight thirty AM to four thirty PM.
You can connect with us on live chat until seven PM.
We're aware of recent scam text messages appearing to be from four zero seven ETR.
If you've received a suspicious message, please delete it. Log in to my account at four zero seven e t r dot com forward slash my account to check your balance and make a payment.
For general information on toll rates and routes, visit four zero seven eight t r dot com.
To repeat these options, press nine.
For your account balance, press one.
For all transponder inquiries, press two."
Excerpt from a call with 407ETR
Tuesday, June 18, 2024 12:31 PM
What are the hours and when should I call?
407ETR operates the call center for this 888-407-0407 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,500 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with 407ETR at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 407ETR phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 407ETR staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call 407ETR is Sunday.The most busy day to call is Monday, which averages 301% more phone calls by comparison.Again, this is based on a sample of 1,500 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday, which is 2272% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call 407ETR is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that 407ETR staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call 407ETR
If you have time to do a bit of reading before you call 407ETR, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any 407ETR customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to 407ETR, and their purpose. Are any of these similar to the reason you are trying to call?
Billing issue clarification: "I've been registered for the promotion that you have for morning rush hours, and it seems that I've been charged on the recent bill."
- From a call lasting 15m 38s , Apr 16, 2025 4:45 PM
Billing inquiry: "But there seem to be some charges on there that should apply to that program."
- From a call lasting 16m 19s , Apr 16, 2025 4:27 PM
Check transaction status: "I don't see any transaction into my account."
- From a call lasting 9m 17s , Apr 4, 2025 4:36 PM
Inquire about bill payment: "So can you check? I have to pay if it's any due?"
- From a call lasting 7m 18s , Apr 4, 2025 2:14 PM
More 407ETR Customer Service Contacts
There are of course other ways to contact 407ETR customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and 407ETR will reply our your email.
As a last, sometimes only, resort- 407ETR customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is 407ETR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 407ETR agent. This phone number is 407ETR's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-407-0407 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call 407ETR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, 407ETR has 1 phone number. It's not always clear what is the best way to talk to 407ETR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for 407ETR. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 407ETR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.