Frontier Communications Phone Number

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800-921-8101
Customer service
844-578-1807
اشترك في الخدمة
Current Wait: 22 دقيقة (14m avg)
Hours: Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 1 ، ثم عندما تبدأ القائمة اضغط 6. عندما تبدأ مرة أخرى اضغط 0 عدة مرات وانتظر.
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Reasons customers like you called recently

I do not have phone or internet service
I am trying to register my frontier account, but I no longer have the phone number I us...
I am trying to redeem a Flight voucher and I am experiencing difficulty when I am putt...
I initially made a phone call to customer support about removing my voicemail service o...
Internet been out over ** hours. Why?
I need help registering my account. My contact phone number no longer works, and I do n...
RE: acct ********** ****** ***This account was terminated by me on ******. Cancellation...
I needed a replacement remote. It has taken * online chats and * phone call (chats took...
I cannot see my frontier emails on my new computer. Says cannot access this account: F...
Need frontier ID number, did not receive email to set up payment account
Have not received my $***.** gift card for bundling wi Fi phone in may order *ea'********
I need to remove my name from the account.
home phone is not working and I cannot get in touch with anyone with Frontier to find o...
FiOS connection is Down. The problem is outside of our network. *Account...
I own a home at ***** Lone Hill Drive in Morgan Hill, CA *****. Apparently, a few mont...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Frontier Communications's Phone-Based Customer Care

Frontier Communications is a telecommunications company that offers broadband Internet service, computer tech support, phone service and television to its customers. Operating in 29 states, Frontier Communications gets a lot of requests for customer service each and every day.

Why Do People Call Frontier Communications Customer Support?

Customers call Frontier Communications customer support for a range of reasons, including:

  • Help with setting up service
  • Scheduling technician visits
  • Troubleshooting and technical support
  • Changing or canceling service
  • Billing issues and inquiries
  • Requests to replace or return equipment

Best Practices for Calling Frontier Communications Customer Service

There are several things that you can do to help ensure that your call to Frontier Communications customer service is resolved quickly and professionally:

  • Before calling, make sure that you have available any documentation relevant to your case. This may include invoices, confirmation numbers, correspondence from Frontier Communications, billing statements or equipment serial numbers.
  • If calling for technical support, have your device nearby so that you can troubleshoot along with your customer service representative.
  • Have pen and paper handy so that you can take notes if needed.

How do Consumers Feel About Calling Frontier Communications Customer Service?

There seems to be mixed feelings about Frontier Communications customer service. While some people are able to get their issues resolved, others complain that Frontier Communications customer service representatives lack the ability to assist customers effectively. One specific complaint is that it is difficult to get written confirmation of payments or resolutions from customer service agents.

What Kind of Issues can Frontier Communications Customer Service Representative Resolve?

Frontier Communications customer service representatives can resolve many consumer issues, including basic troubleshooting and technical support, the need to research billing errors and missing payments, and starting, ending, or changing services. They can also provide information and updates on service interruptions along with instructions on how to properly use services.

What Can't Be Resolved With a Call to Frontier Communications Customer Service?

Frontier Communications' customer service agents can't fix more advanced problems with equipment and connectivity. In those cases, a technician visit will have to be scheduled.

In addition, there are times when a consumer's personal equipment, such as computers, phones or televisions, are incompatible with Frontier Communications components or services. A customer service agent may be able to suggest a work-around, but will not be able to resolve the issue.

What Should You Do If You Have an Unsuccessful Call with Frontier Communications?

If you get off the phone with Frontier Communications and feel as though your issues were not properly resolved, or that your questions were not answered, don't give up. You may still have options.

  • First, review any notes taken during your call. You may be able to identify an area of misunderstanding or miscommunication. If you can do this, you'll have some ammunition going into your next conversation with Frontier Communications customer service.
  • Next, call Frontier Communications back. Explain to the customer service agent that you are calling for a second time and that we would like him or her to review your concerns. Explain what you think went wrong during the first conversation, and ask the agent to give your concerns a second look. Keep in mind that customer service representatives have different levels of training and experience, and this agent may be better prepared to understand and resolve your issue.
  • If a second call to Frontier Communications does not result in a resolution, try getting in touch another way. Frontier offers live chat and a support ticket option. Either one will provide you with a transcript of your conversation, something that can be useful if you have to escalate your case further.
  • Another option is to get in touch through Frontier Communications' social media platforms. Many companies have a separate set of specialists to address customer issues through Twitter, Facebook, and other popular networking sites.

Customer Number 800-921-8101 - by the Numbers

رقم الهاتف للاتصال800-921-8101
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة من 7 صباحًا حتى 9 مساءً ، السبت-الأحد 8 صباحًا - 6 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال08:00
انتقل متاهة الهاتف إلى إنساناضغط 1 ، ثم عندما تبدأ القائمة اضغط 6. عندما تبدأ مرة أخرى اضغط 0 عدة مرات وانتظر.
متوسط الانتظار
الانتظار الحالي22
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف والبريد الإلكتروني والويب والدردشة
جودة الاتصال78%
جودة المساعدة77%
تصويت العملاء4,539
تم آخر تحديث للمعلوماتMon Aug 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Frontier Communications ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Frontier Communications مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Frontier Communications لأن 48,300 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-921-8101 Technical Support, Lower my bill, Change Plan, Cancel Plan, Make a Payment ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Frontier Communications الذي تتصل به موظفين من Texas وهو مفتوح Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST وفقًا للعملاء. في المجموع ، يمتلك Frontier Communications 6 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Frontier Communications ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Frontier Communications - by phone or otherwise

في حين أن 800-921-8101 هو أفضل رقم مجاني لـ Frontier Communications ، هناك 9 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Frontier Communications آخرين ، هي الاتصال 844-578-1807 برقم هاتفهم لقسم اشترك في الخدمة. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 844-578-1807 لـ اشترك في الخدمة. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Frontier Communications ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Frontier Communications.

What is GetHuman's Relationship to Frontier Communications?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Frontier Communications. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Frontier Communications Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Frontier Communications contacts
Frontier Communications رقم الهاتفBEST
Frontier Communications الدردشة المباشرة
Frontier Communications دعم البريد الإلكتروني
Frontier Communications مكتب المساعدة
General customer information

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