Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Highrise will reply our your email.
As a last, sometimes only, resort- Highrise customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Highrise?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Highrise, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Highrise offers flexible pricing plans to suit various business needs. We understand that each team is unique, so we provide options that cater to different sizes and requirements. Currently, we have three pricing plans available. The first plan is the Free plan, which is ideal for small teams or individuals starting out. It offers basic contact management features at no cost. For those requiring additional functionality and support, we have the Plus plan, which comes at $24 per user per month. This plan includes features such as task automation and email integration. Our most comprehensive plan is the Premium plan, priced at $49 per user per month. It offers advanced features like custom fields, advanced reporting, and priority email and chat support. With these pricing options, Highrise ensures that you can find the perfect fit for your organization's requirements and budget.
Yes, it is possible to customize the fields and categories in Highrise. Highrise offers flexible customization options, allowing users to tailor the CRM to their specific needs. Users can create custom fields to capture unique information and categorize contacts, companies, and deals as per their requirements. This allows for personalized data organization and easy access to relevant information. Additionally, Highrise provides the ability to create custom categories, enabling users to group contacts and deals based on their own criteria. With this level of customization, Highrise ensures that users can adapt the platform to fit their business processes and effectively manage their customer relationships.
Yes, Highrise allows you to easily import your existing contacts. You can import contacts from various sources such as spreadsheets, CSV files, and other CRM systems. Simply export your contacts into a compatible format and then use the Highrise import tool to seamlessly transfer them. The import process is straightforward and intuitive, allowing you to map your contact fields to the appropriate Highrise fields. Additionally, you can import tags and notes associated with your contacts, ensuring a comprehensive transition. Highrise's import feature saves you time and effort by eliminating the need for manual data entry, enabling you to quickly organize and access your contacts in one centralized location.
Click the link above to get answers to just about any Highrise customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see Highrise's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Highrise agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Highrise anyways and help you with your issue. Over the last 18 months, 48 customers like you have come in search of a phone number for Highrise and helped us confirm they don't have one. Common reasons that people try to call Highrise customer support department include and other customer service issues. Rather than trying to call Highrise first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now Highrise doesn't have any phone numbers. It's not always clear what is the best way to talk to Highrise representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Highrise Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Highrise, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Highrise customers like yourself.
GetHuman does not provide call center services or customer support operations for Highrise. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Highrise. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.