If you can't connect your Google Nest Thermostat to your app, ensure your phone and thermostat are connected to the same Wi-Fi network. Check to see if your thermostat shows as "offline" in the app. If it does, it could be a Wi-Fi issue. Try resetting the Wi-Fi on your thermostat. If the problem persists, uninstall and reinstall the Google Home app, then add your thermostat again. Make sure your app is updated to the latest version. Also, ensure that your Nest Thermostat is compatible with the Google Home App. Google Nest Learning Thermostat (3rd gen) and Nest Thermostat E are all compatible with the Google Home App.
Asked Apr 22, 2024 11:49 PM