Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Napster will reply our your email.
How should I prepare for my conversation with Napster?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Napster, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Napster is a popular music streaming service that allows users to discover, listen, and share music online. It was founded in 1999 and has since gained immense popularity among music enthusiasts. Napster offers an extensive library of songs from various genres and artists, catering to diverse musical preferences. Users can access the platform's vast catalog through a paid subscription, granting them unlimited streaming and offline downloads of their favorite tracks. With a user-friendly interface and personalized recommendations, Napster provides an exceptional music streaming experience. Additionally, Napster includes features like curated playlists, radio stations, and exclusive content, enhancing the overall music discovery process. Whether users are looking for their all-time favorites or exploring new releases, Napster offers a comprehensive platform where music lovers can connect, discover, and enjoy music across various devices.
Yes, Napster offers a free trial for new users to experience the platform. During the trial period, users have access to all the features and benefits of a Napster subscription, including unlimited music streaming on any device, offline listening, personalized recommendations, and curated playlists. The free trial typically lasts for 30 days, allowing users to explore the vast library of over 60 million songs and discover new music before committing to a subscription. To start the trial, users can sign up with their email address and create an account, after which they can instantly start enjoying the extensive music collection and exclusive content available on Napster.
Yes, Napster offers parental controls to ensure a safe and child-friendly music streaming experience. Parents can activate these controls through the account settings. By enabling parental controls, users can restrict explicit content, limit access to certain content based on age ratings, and prevent unauthorized purchases. These measures are designed to ensure that parents have peace of mind knowing that their children are only accessing appropriate and suitable music. Napster's parental controls provide a convenient and effective way to manage the content that children can listen to, ensuring a personalized and safe musical experience for every family member.
Click the link above to get answers to just about any Napster customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Napster issue
Conclusion and closing notes
You came here to see Napster's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Napster agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Napster anyways and help you with your issue. Over the last 18 months, 3,864 customers like you have come in search of a phone number for Napster and helped us confirm they don't have one. Common reasons that people try to call Napster customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Napster first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email. Unfortunately, right now Napster doesn't have any phone numbers. It's not always clear what is the best way to talk to Napster representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Napster Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Napster, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Napster customers like yourself.
GetHuman does not provide call center services or customer support operations for Napster. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Napster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
What's on this page
Help from a Live Person
We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.