American Airlines Phone Number

Calling American Airlines customer service faster by GetHuman

800-433-7300
Customer service
Current Wait: 29 دقيقة (15m avg)
Hours: 24 hours, 7 days; best time to call: 2:25pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
مشكلة الرحلةرحلة ملغاةاستفسار عن الرحلةتحديث الحجزابحث عن مسار الرحلةA different issue
Get to a live person fastest: اضغط على 0 في كل مطالبة ، وتجاهل الرسائل ، ثم 1 إذا كانت الرحلة داخل الولايات المتحدة و 2 إذا كانت الرحلة خارج الولايات المتحدة

Reasons customers like you called recently

Hi I would like to get my refund but it has been pending. Please send me an updated e...
منذ ساعة واحدة
Booked flight to Australia before Covid-**. Now wou like refund b*c it's too risky to fly.
منذ ٤ ساعات
I need to speak with a customer service *Manager. I am a first responder in need of hel...
منذ ١٠ ساعات
I want to know if they are flight leaving from hartford Connecticut to Jamaica,because...
منذ ١٠ ساعات
I need to pay for an airfare
منذ يوم واحد
I booked an AA flight through Expedia to Colombia SA and I canceled the flight because...
منذ يوم واحد
Trying to get a refund for my ticket the confirmation is z as in boy J's and Janet and...
منذ يوم واحد
Need to book flights using a credit issued to us for a cancelled flight during coronavirus.
منذ يوم واحد
My grandson is in the military are being deployed. We need to ship his cat from Ontari...
منذ يومين
We have AA reservation for *******, Booking * CDMDZM, PHX * SFO *AM & return SFO * PHX...
منذ يومين
Change flight. I have two people on the same reservation and need to change the returni...
منذ يومين
Password reset assistance - unable to log in or change password.
منذ يومين
Grandmother passed away I need a flight for today
منذ ٣ أيام
My grandmother passed away I need q flight for tommarow
منذ ٣ أيام
I need to book a flight for tommarow my grandmother passed away I would be trying to le...
منذ ٣ أيام
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on American Airlines's Phone-Based Customer Care

American Airlines, also known as AA, is a major air carrier that flies all over the world. With thousands of flights every day, it's not surprising that American Airlines gets a huge number of phone calls each day at its call center.

Why Do People Call American Airlines Customer Support?

  • Making reservations for flights or other travel, such as vacation packages or cruises
  • Changing or canceling flights
  • Flight rebooking after a delay or cancellation
  • Asking for refunds or ticket credits
  • Questions about AAdvantage loyalty memberships and points
  • Questions about lounge access
  • Filing complaints or compliments about AA employees
  • Inquiring about lost or delayed baggage
  • Coordinating assistance for children traveling alone or passengers with disabilities
  • Questions about travel advisories
  • Technical support for using the AA.com website

Best Practices for Calling American Airlines Customer Service

As an international company, American Airlines provides phone-based customer service in multiple languages and in many countries. Before calling, check the American Airlines website for the correct number to call.

Countries: You can call American Airlines toll-free from the United States as well as some other countries. In some places, however, calls to American Airlines are toll calls. Make sure you are calling the correct number from the country you are calling from

Languages: American offers U.S. based phone support in multiple languages, including English, Spanish, Japanese, and Mandarin Chinese at all times. French, Portuguese and Creole language assistance is available during limited daytime hours. In addition, customers who are deaf or hard of hearing can use the National Relay Service, which is available 24 hours per day, every day.

Concern: There are different numbers for different concerns. If you are calling about your Admiral's Club membership, AAdvantage account, or baggage issues, for example, you'll need to call a designated number to speak to the right customer service agents.

Next, make sure you have any needed items or documents in front of you, such as your AAdvantage number, ticket confirmation number, correspondence from American Airlines or your travel agent, payment method (such as a credit card), your passport, and billing statements. You may need these over the course of your call.

It's also a good idea to have pen and paper handy so you can take notes if necessary.

How do Consumers Feel About Calling American Airlines Customer Service?

There seems to be a wide range of opinions on the quality of American Airlines' phone-based customer service. Some people report satisfaction with the service they received, while others complain of long wait times and customer service representatives who seem to be unable to issues.

One area of customer service that may be lacking is follow through on promises made by customer service agents. In one publicized case, an individual was the victim of a computer hacking that resulted in the transfer of frequent flyer miles. While a customer service representative promised to restore the miles, third-party intervention was necessary to make the situation right.

What Kind of Issues can American Airlines Customer Service Representative Resolve?

American airlines customer service can resolve many issues, including ticket purchases, changes and cancellations, questions about fairs, baggage issues and special requests.

Like most major airlines, AA will charge you a fee to book a ticket on the phone with a representative. If you wish to avoid this fee, purchase your ticket online.

What Can't Be Resolved With a Call to American Airlines Customer Service?

There are some issues that are difficult or impossible to resolve with American Airlines over the phone. These include:

Passport and visa issues: American Airlines is required to enforce all regulations for international travel. It is up to you to determine whether your passport is valid and whether you have the appropriate visas for your trip.

Items lost in airports and security checkpoints: If you lose an item before you enter the gate, you will need to contact the airport or TSA to report a lost item.

Problems with payment methods: If you are attempting to pay a fare or for a flight change and your payment method isn't working, you'll need to contact your financial institution.

Issues with American Airlines Flight Partners: If you book your fare through American Airlines but your flight is on one of AA's flight-sharing partners, you may need to call that airline to resolve some issues.

What Should You do if Your Call to American Airlines is Unsuccessful?

If you earned your call with American Airlines customer service and feel as though things did not go as you would have liked them to, don't give up. You still have options for getting your questions answered or an appropriate resolution to your problem.

  • Try calling American Airlines back. The next agent you speak to may have more training or experience than the person you spoke to previously. This agent may be able to resolve your problem or answer your question.
  • If calling doesn't seem to work, send American Airlines an email. The advantage of this method is that you will have a written record of your communications with American Airlines. This can be useful if you have to escalate your case.
  • If you purchased your American Airlines travel through a travel agent or online broker, contact the agent or company you worked with. They may be able to intercede on your behalf.

Customer Number 800-433-7300 - by the Numbers

رقم الهاتف للاتصال
800-433-7300
إعادة الاتصال متاح
نعم
تم التقاط المكالمة من قبل شخص حقيقي
نعم
القسم الذي تتصل به
التحفظات
ساعات مركز الاتصال
24 ساعة ، 7 أيام
أفضل وقت للاتصال
2:25pm
انتقل متاهة الهاتف إلى إنسان
اضغط على 0 في كل مطالبة ، وتجاهل الرسائل ، ثم 1 إذا كانت الرحلة داخل الولايات المتحدة و 2 إذا كانت الرحلة خارج الولايات المتحدة
متوسط الانتظار
الانتظار الحالي
29
الرتبة (من بين أرقام الهاتف)
1
الترتيب (العام)
1
طرق بديلة
الهاتف ، الويب ، الفيسبوك ، تويتر
جودة الاتصال
83%
جودة المساعدة
84%
تصويت العملاء
48,653
تم آخر تحديث للمعلومات
Sun May 31 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

American Airlines's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى American Airlines ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل American Airlines مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ American Airlines لأن 183,324 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-433-7300 Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال American Airlines الذي تتصل به موظفين من Dallas, Tuscon, North Carolina, India, Mexico, Ireland, Canada, Japan وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك American Airlines 6 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى American Airlines ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting American Airlines - by phone or otherwise

على الرغم من أن 800-433-7300 هو أفضل رقم مجاني لـ American Airlines ، إلا أن هناك 9 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء American Airlines الآخرين ، هي من خلال الاتصال برقم هاتف 800-433-1790 لقسمهم برنامج Business Extra. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-433-1790 مقابل برنامج Business Extra. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال American Airlines فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for American Airlines.

What is GetHuman's Relationship to American Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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