AppleCare Phone Number

Calling AppleCare customer service faster by GetHuman

800-275-2273
Customer service
Current Wait: 17 دقيقة (9m avg)
Hours: Mon-Fri 8 AM to 10 PM CST; best time to call: 9:10am
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Reasons customers like you called recently

i don’t know where my money went
iTunes keeps trying to charge me for $*** and change. I do not use iTunes at all. I do...
My iPhone needs to be unlocked to get turned by a phone carrier
Charge from a subscription
I need to find out how to purchase AppleCare for my Apple Watch
Need to sign in to my I cloud with a new number
When I click on my document folders a box opens with all my individual folders, then I...
Apple Watch keeps on goin crazy
My phone was stolen I believe when I was out shopping last night. I have identity and t...
Hi,**I purchased a pair of AirPods *nd Generation from Amazon in February **** and purc...
Send apple iTunes gift card to email cannot recover password to redeem
I need to resettle passwords
On my statement from my bank it’s showing I’ve ordered your services and other things...
I received my phone today by mail and the box is damage .what should i do
My new ipad did not download email from my old ipad
See more recent reasons for calling

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Our Editor's Notes on AppleCare's Phone-Based Customer Care

AppleCare is Apple's extended warranty and customer service plan. Users of Apple devices have the option of adding AppleCare at the time of purchase or, in some cases, within a specific time frame after purchasing a device. As Apple is one of the largest electronics companies in the world, it isn't surprising that AppleCare gets a lot of phone calls each and every day.

Why Do People Call AppleCare Customer Support?

People call AppleCare customer support for a range of reasons, including:

  • Troubleshooting and technical support
  • Questions on device operation and features
  • Questions about AppleCare coverage
  • Assistance with repair and maintenance issues
  • Billing questions
  • Questions about policy coverage
  • Reporting a stolen device

AppleCare offers 24/7 support to its subscribers.

Best Practices for Calling AppleCare Customer Service

There are several things that you can do to help ensure that your call with Apple Care customer service will be resolved promptly and professionally:

  • Before contacting Apple Care, make sure that you have documentation relevant to your case handy. This includes product serial numbers, order numbers, billing statements or previous correspondence with AppleCare regarding your case.
  • If you are calling for technical support, make sure you can access your computer or device so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.
  • Before calling, make sure your AppleCare subscription is active.

How do Consumers Feel About Calling AppleCare Customer Service?

AppleCare has a good reputation for providing excellent customer support to callers. Apple is a company that usually stands behind its products and tries to cultivate customer loyalty to ensure repeat sales.

What Kind of Issues can AppleCare Customer Service Representative Resolve?

AppleCare customer service can resolve most issues related to Apple products, including technical issues, questions about product features, troubleshooting, providing information on repairs or returns or explaining AppleCare benefits, limitations and features.

What Can't Be Resolved With a Call to AppleCare Customer Service?

If you have a malfunctioning or damaged AppleCare product, your AppleCare customer support agent can provide information on sending or bringing in your device for repair, but obviously cannot repair the item for you. If there is an Apple Store or authorized repair provider in your area, you may be directed by AppleCare to bring your device there for diagnostics and repair.

It should also be noted that some AppleCare repairs require you to pay an additional fee. These fees are less than you'd pay for the same repair if you didn't have an AppleCare plan, but they are required nonetheless. However, 24/7 customer support is always available with an AppleCare plan.

Finally, AppleCare does not provide unlimited replacements on lost or damaged devices. Refer to your plan details to determine these limitations.

What Should You Do If You Have an Unsuccessful Call with AppleCare?

If you get off the phone with AppleCare customer support and feel that were not understood or that your concern has not been resolved, don't fret. You may still have options.

First, review the notes you took during your call. You may be able to detect areas of misunderstanding or miscommunication. You can bring these up when you call AppleCare again.

Next, call back. Some customer service representatives are better trained or have more experience than others. The next person you speak to might be in a better position to help.

If you are unable to resolve your issue over the phone with AppleCare, try getting in touch another way. AppleCare also provides live chat and email support. You might find that it is easier to communicate in a text-based medium. In addition, you will have a transcript of your conversation, which may make things easier if you have to escalate your case.

Customer Number 800-275-2273 - by the Numbers

رقم الهاتف للاتصال800-275-2273
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة ، من الساعة 8 صباحًا حتى الساعة 10 مساءً بتوقيت الصين المركزي
أفضل وقت للاتصال9:10 صباحًا
انتقل متاهة الهاتف إلى إنساناضغط 0 ثم 6
متوسط الانتظار
الانتظار الحالي17
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب
جودة الاتصال77%
جودة المساعدة76%
تصويت العملاء2,131
تم آخر تحديث للمعلوماتWed May 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

AppleCare's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى AppleCare ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل AppleCare مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ AppleCare لأن 43,224 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-275-2273 Technical Support, Warranty Claim, Cancel Subscription, Overcharge on Account, Track a Package ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال AppleCare الذي تتصل به موظفين من Spain, California, Massachusetts وهو مفتوح Mon-Fri 8 AM to 10 PM CST وفقًا للعملاء. في المجموع ، يمتلك AppleCare 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى AppleCare ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting AppleCare - by phone or otherwise

على الرغم من أن 800-275-2273 هو أفضل رقم مجاني لـ AppleCare ، إلا أن هناك 5 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء AppleCare الآخرين ، هي من خلال الاتصال برقم هاتف 800-780-5009 لقسمهم الصفقات والباقات. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-780-5009 مقابل الصفقات والباقات. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال AppleCare فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for AppleCare.

What is GetHuman's Relationship to AppleCare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AppleCare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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