WalMart Phone Number

Calling WalMart customer service faster by GetHuman

800-925-6278
Customer service
Current Wait: 37 دقيقة (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 2 ثم 1 ثم 3 ثم 5 أو استمر بقول "خدمة العملاء"

Reasons customers like you called recently

I was returning a item and a big mexican around ** any way walking to the register were...
I am the owner of Walmart and I need for you to confirm everything... You should have m...
I ordered an item December **th. The status has said delayed shipping for a month. I wo...
I have an Samsung Galaxy s* and it won't charge, everytime i plug it in it like glitch...
Need to be able to access my old account being it was closed
need to cancel a pickup order that was created at walmart.com as a guest
One of the cards under my family plan has been blocked. My son cannot access his accoun...
I ordered online and it was canceled
When is the Walmart app gonna restock more Playstation *s? I used to see them but they...
Was wanting to know if my issue with my phone is resolved
on *-**** or so i order and got a hoover vac wind tunnel hight performace model * uh...
My walmart money card has ben blocked and I need it unblocked to pay my bills I have se...
My walmart money card is blocked and I need it unblocked so I can pay my bills
Yesterday I tried to buy two discounted Nintendo gift cards using my credit card and th...
In regards to order *******-****** the box with the detergent in it was all broken & op...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

رقم الهاتف للاتصال800-925-6278
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالالإثنين - الأحد: 8 صباحًا - 10 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 2 ثم 1 ثم 3 ثم 5 أو استمر بقول "خدمة العملاء"
متوسط الانتظار
الانتظار الحالي37
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الفيسبوك ، الويب
جودة الاتصال72%
جودة المساعدة63%
تصويت العملاء6,934
تم آخر تحديث للمعلوماتTue Jan 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى WalMart ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل WalMart مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ WalMart لأن 115,086 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-925-6278 Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال WalMart الذي تتصل به موظفين من California وهو مفتوح Mon-Sun: 8am-10pm EST وفقًا للعملاء. في المجموع ، يمتلك WalMart 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى WalMart ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting WalMart - by phone or otherwise

على الرغم من أن 800-925-6278 هو أفضل رقم مجاني لـ WalMart ، إلا أن هناك 6 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء WalMart الآخرين ، هي من خلال الاتصال برقم هاتف 800-966-6546 لقسمهم دعم فني. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-966-6546 مقابل دعم فني. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال WalMart فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!