WalMart Phone Number

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800-925-6278
Customer service
Current Wait: 34 دقيقة (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 2 ثم 1 ثم 3 ثم 5 أو استمر بقول "خدمة العملاء"

Reasons customers like you called recently

My items were delivered to my old address. U changed my address in the Walmart app to...
someone used my bank account for a payment without my permission
There was a charge of $*** to my account that got declined. I didn't make this purchase.
Walmart sponsored the COVID booster at my location, in Asbury Park. I did not get a pr...
A charge I dont recognize
Hi,**We are eucalyptus growers in South Africa. We grow eucalyptus cinerea for the cut...
No llego mi pedido y ya me mandaron mensaje de que fue entregado
I never received my email gift card I been waiting for almost a week now . The custome...
I need to speak to a operator in regards to a refund thru affirm
A charge on my debit card for the amount of $**.** for Walmart Plus subscription. I wou...
Llego mi paquete pero esta vacio
Placed a pick up order on Friday and didn’t realize til we got to our destination that...
A Walmart item brought with my bank card that did not give any permission or I didn't...
I called to get a refund on an order delivered to wrong address. * items totaling...
I just typed all this into the chat box!!! Where did it go???!!*Good grief.....**It a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

رقم الهاتف للاتصال800-925-6278
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالالإثنين - الأحد: 8 صباحًا - 10 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 2 ثم 1 ثم 3 ثم 5 أو استمر بقول "خدمة العملاء"
متوسط الانتظار
الانتظار الحالي34
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الفيسبوك ، الويب
جودة الاتصال77%
جودة المساعدة58%
تصويت العملاء6,930
تم آخر تحديث للمعلوماتSat May 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى WalMart ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل WalMart مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ WalMart لأن 115,086 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-925-6278 Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال WalMart الذي تتصل به موظفين من California وهو مفتوح Mon-Sun: 8am-10pm EST وفقًا للعملاء. في المجموع ، يمتلك WalMart 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى WalMart ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting WalMart - by phone or otherwise

في حين أن 800-925-6278 هو أفضل رقم مجاني لـ WalMart ، هناك 6 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء WalMart آخرين ، هي الاتصال 800-966-6546 برقم هاتفهم لقسم دعم فني. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 800-966-6546 لـ دعم فني. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ WalMart ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

WalMart Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All WalMart contacts
WalMart رقم الهاتفBEST
WalMart مكتب المساعدة
WalMart على FB / Messenger
General customer information

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