General Motors Phone Number

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800-462-8782
Customer service
Current Wait: 19 دقيقة (7m avg)
Hours: Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST; best time to call: 8:15am
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Reasons customers like you called recently

I was sent a email on friday ******* about not having my heated steering wheel yet afte...
Dear Sir or Madam.**Subjekt: homologation.*I need a copy about FMVSS concerning the pro...
I just need to have my transmission look at about a problem when coming to a stop, I fe...
I purchased a Silverado truck in March of ****. I was told the chips for the heated sea...
I got a message from GMCACUpdate wanting verification that I had cancelled my order. I...
Heater hose (** *.* pontiac firebird) has a leak and I just need help finding the part...
When using voice command to call phone asking for password. I have tried everything and...
I have a **** Cadillac Escalade. I’ve only had for ** months and out of ** months it’s...
Shop unable to repair my truck
I want a white Buick tour x car with roof rack and white interior .. it was discontinue...
I'm Carlos. I bought a **** turbo tracker in Colombia and it was delivered to me on Nov...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on General Motors's Phone-Based Customer Care

General Motors, also known as GM, is a major US automobile manufacturer that sells its vehicles internationally. As one of the largest companies in the United States, it isn't surprising that General Motors gets many calls to its customer service department each and every day.

Why Do People Call General Motors Customer Support?

Customers call General Motors customer support for a range of reasons, including:

  • Information about buying a new vehicle
  • Technical support for using a General Motors website
  • Questions about a vehicle currently owned by the customer
  • Help with financing or current credit accounts

Best Practices for Calling General Motors Customer Service

There are several things that you can do to help ensure that your call to General Motors customer service is handled quickly and professionally:

  • As is true for many large companies, General Motors has many divisions, each with its own customer service department. Visit the General Motors' "Contact Us" page and look up your vehicle by name. From there, you'll be able to find a selection of phone numbers. Choose the one that best suits your question.
  • Have all relevant documentation handy when calling. Documentation might include purchase contracts, warranties and invoices, along with billing statements. You should also have handy any communications between you, GM and your dealership.
  • If you are seeing technical support in using General Motors' website, be in front of your computer or have a device handy so that you can troubleshoot along with the customer service agent.
  • Have some way of taking notes during your call.

How do Consumers Feel About Calling General Motors Customer Service?

There appears to be a fair level of satisfaction with General Motors' phone-based customer service. There are few, if any, major complaints online about the level of service received.

What Kind of Issues can General Motors Customer Service Representative Resolve?

General Motors can resolve a range of issues, including answering questions about vehicles, referring you to authorized dealers, addressing technical support issues when using online services and investigating queries about billing and financing.

What Can't Be Resolved With a Call to General Motors Customer Service?

While GM's customer service agents may be able to offer advice on using your vehicle's features, telephone staff can't perform repairs for you and will have to refer you for assistance in keeping with your warranty.

If you are having a conflict with your dealership, a General Motors customer service representative may be able to take a report, but it is unlikely that he or she can referee an ongoing dispute.

What Should You Do If You Have an Unsuccessful Call with General Motors?

If you get off the phone with General Motors customer service and feel as though your issues were not resolved, don't fret. You may still have options.

  • First, review the notes that you took during your call. Doing this could help you identify areas of miscommunication that led to the failure of your first conversation.
  • Next, call GM customer service back. Keep in mind that customer service representatives have different levels of experience and training. The next General Motors customer service agent that you speak to may be better able to understand your questions and resolve your concerns.
  • If a second call to General Motors customer support doesn't resolve your problem, try a different way of getting in touch. GM customer service contact options vary by brand, but in some cases, you can use live chat to connect with a customer service representative. Another option is to write a letter via postal mail.
  • Another alternative to dealing with GM customer service directly is to contact your dealership. The dealership manager may be willing to advocate for you.

Customer Number 800-462-8782 - by the Numbers

رقم الهاتف للاتصال800-462-8782
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالMon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط على 0 في كل مطالبة ، وتجاهل الرسائل.
متوسط الانتظار
الانتظار الحالي19
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب ، الدردشة
جودة الاتصال87%
جودة المساعدة68%
تصويت العملاء4,432
تم آخر تحديث للمعلوماتSun Jan 29 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

General Motors's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى General Motors ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل General Motors مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ General Motors لأن 35,052 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-462-8782 Where to buy, Complaint, Repairs, Returns ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال General Motors الذي تتصل به موظفين من Michigan وهو مفتوح Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST وفقًا للعملاء. في المجموع ، يمتلك General Motors 1 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى General Motors ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting General Motors - by phone or otherwise

في حين أن 800-462-8782 هو أفضل رقم مجاني لـ General Motors ، هناك 3 طرق إجمالية للاتصال به. قد تكون أفضل طريقة تالية للتحدث إلى فريق دعم العملاء هي إخبار GetHuman بمشكلتك ودعنا نحاول إيجاد أفضل طريقة للاتصال بهم أو العثور على مساعدة بخصوص هذه المشكلة بالذات. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر Online Help لـ Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ General Motors ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for General Motors.

What is GetHuman's Relationship to General Motors?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like General Motors. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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General Motors Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All General Motors contacts
General Motors رقم الهاتفBEST
General Motors الدردشة المباشرة
General Motors مكتب المساعدة
General customer information

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