Groupon Phone Number

Call Groupon customer service faster with GetHuman

Nobody answers this number
INSTEAD: Tell us why you're calling below.GetHuman walks you through with our best tools, fastest contacts & reminders!
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

item* size is incorrect and would like to change it to size small. and the city of my h...
just placed an order and just realized thee size is incorrect. how do i resolve this ma...
We ordered * go city Boston passes for * days.. we have been able to do one event and...
Hi I purchased the below Groupon offer:-*Mercure Aberdeen Caledonian Hotel*Gin and Toni...
Hi,*I had chatted with support yesterday. I couldn't get the merchant to answer their...
I booked a trip to Ft Lauderdale Florida for * week in June. Before the trip I bought a...
I ordered “Juiced! Cold-Pressed Juicery (juice cleanse) on Groupon on July **st, and I...
I was emailed an offer exclusively for me (apparently) and when I click on it it says i...
I have a voucher( *****-******-******) for afternoon tea at the Lowry Hotel Manchester...
I ordered a gift set from Groupon on the **th July and was told that a tracking number...
I had my move set up for May, that did not happen I still have the voucher for bells mo...
I purchased a Groupon to Bistro St. Germain in Seal Beach, CA. ***** several months ago...
Need a refund for my expired Groupon for cinebistro that I could not use due to Covid...
I never received my package
i BOOKED a two day HOTEL STAY at the Hilton Niagara ORDER NUMBER ****-******-****** YO...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Groupon's Phone-Based Customer Care

Groupon is an e-commerce company that sells discount coupons for products, services, travel and events. With billions of dollars in revenue annually, it isn't surprising that Groupon receives a lot of requests for customer support.

Groupon's Phone-Based Customer Support

It is not possible to call Groupon's customer service department directly. Instead, you will need to connect with Groupon via the customer service section of its website or mobile app. From there, you have the option of live chat with an agent, sending an email or requesting a call from a representative.

Why Do People Call Groupon Customer Support?

People contact Groupon customer support for a range of reasons, including:

  • Questions about offers and deals
  • Assistance with using Groupon offers
  • Technical support in using the website or mobile app
  • Concerns about merchants not honoring a Groupon deal

Best Practices for Calling Groupon Customer Service

It is not possible to call Groupon customer service directly. Instead, you must log in to your Groupon account via mobile app or on Groupon's website.

If you do not have a Groupon account, but purchased your offer as a site guest, you will need to enter your order number on Groupon's website so that you can access the customer support portal.

When communicating with Groupon about your concern, make sure you have copies of your original order and any vouchers that you received. This will allow you to reference what is on these documents during your conversation.

If you do request a call from Groupon, make sure that you can take notes during your conversation. Notes taken during your call can be useful if you have to escalate your case.

How Do People Feel About Their Calls to

Groupon Customer Support?

Many people express frustration with Groupon customer support, although some report that they were generally satisfied with the response that they received. There are a few areas of dissatisfaction that are most commonly reported by consumers:

  1. Because Groupon does not have a phone number that can be called directly, many individuals feel that it is difficult to get access to meaningful customer service. While it is possible to request a callback, many people are unhappy with this option.
  2. The second area of difficulty is that Groupon brokers deals between third-party businesses and consumers. In some cases, a third-party business may prove to be uncooperative, making it difficult for Groupon to assist a customer in achieving an acceptable resolution. This can force consumers to try and seek restitution from the merchant or service provider, which may result in the buyer being bounced back and forth between the two businesses.
  3. Some consumers complain that Groupon's customer service is often unresponsive and that agents rely on scripts rather than actively listening to callers and coming up with realistic solutions to problems.

Notable Media Reports

In one case, a prominent consumer advocacy journalist was approached by someone who purchased vouchers for tickets at an amusement park. While the Clearly stated that the offer was two tickets for one voucher, Groupon later sent out a "clarification" that the voucher was only good for one ticket.

Unfortunately, people had already paid for vouchers under the previous terms and neither the amusement park nor Groupon would address the problem. The consumer who sought help from the journalist was rebuffed by a customer service representative who would only provide scripted answers to her questions. Eventually, the negative publicity forced Groupon to honor the original terms of the offer.

What Kind of Issues Can Groupon Customer Support Resolve?

Groupon customer support can resolve a range of issues, including questions about the nature of Groupon deals, handling refunds or exchanges when permitted to do so, as well as providing technical support for Groupon's website or mobile app. In addition, communication with a Groupon representative can be useful in reporting fraudulent transactions.

What Can't Be Resolved by Phone With Groupon?

Because Groupon sells discount vouchers to customers on behalf of third-party companies, it cannot control the quality of products or services provided. If a purchaser is dissatisfied with the purchase itself (not the Groupon voucher), he may not be able to resolve the issue with Groupon.

What Can I Do If I Am Unhappy With My Call to Groupon?

If you are unhappy with your call with a Groupon representative, don't fret. You may still have options.

First, if you did not take notes during your original call, take a few moments to write down or type out what happened during your communication with a Groupon representative. This information can be useful in further contacts.

The next thing you can do is request another callback. Not all representatives are the same and some have more training and education than others. A more experienced representative may be able to resolve your issue.

If speaking to a representative doesn't seem to be getting you anywhere, try other approaches to working with Groupon, including reaching out over social media platforms or using its email or live chat options. Text-based communications have the advantage of providing you with a record of your communications, something that may be useful if you need to involve a third-party in your dispute.

Customer Number 877-788-7858 - by the Numbers

رقم الهاتف للاتصال877-788-7858
إعادة الاتصال متاحلا
تم التقاط المكالمة من قبل شخص حقيقيلا
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالMon-Fri 9am-5pm CST
أفضل وقت للاتصال9:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 6 ثم 6
متوسط الانتظارلا يوجد
الانتظار الحاليلا يوجد
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)2
طرق بديلةالويب ، الهاتف ، البريد الإلكتروني ، تويتر ، الدردشة
جودة الاتصالN/A
جودة المساعدةN/A
تصويت العملاء36,335
تم آخر تحديث للمعلوماتFri Jul 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Groupon's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Groupon ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Groupon مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Groupon لأن 1,724,766 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. لسوء الحظ ، لا يوجد Groupon من وكلاء خدمة العملاء يلتقطون الهاتف ، لذلك قمنا بتجميع طرق أخرى لحل المشكلات الشائعة التي يتصل بها العملاء 877-788-7858 ، بما في ذلك Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info ومشكلات دعم العملاء الأخرى. يتم الرد على مركز الاتصال Groupon الذي تتصل به من خلال نظام قائمة الهاتف الآلي أو نظام الرد الآلي الخاص بهم والذي بالطبع مفتوح على مدار الساعة طوال أيام الأسبوع. في المجموع ، يمتلك Groupon 1 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Groupon ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Groupon - by phone or otherwise

في حين أن 877-788-7858 هو أفضل رقم مجاني لـ Groupon ، هناك 5 طرق إجمالية للاتصال به. قد تكون أفضل طريقة تالية للتحدث إلى فريق دعم العملاء هي إخبار GetHuman بمشكلتك ودعنا نحاول إيجاد أفضل طريقة للاتصال بهم أو العثور على مساعدة بخصوص هذه المشكلة بالذات. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر Online Help لـ Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Groupon ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Groupon.

What is GetHuman's Relationship to Groupon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Groupon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Groupon Contact Info

All Groupon contacts
Groupon رقم الهاتف
Groupon الدردشة المباشرة
Groupon دعم البريد الإلكتروني
Groupon مكتب المساعدةBEST
Groupon على Twitter
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!