OnStar Phone Number

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888-466-7827
Customer service
Current Wait: 19 دقيقة (12m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
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Reasons customers like you called recently

You’ve been calling me I bought a new Chevy truck
Want to get on star and internet on my **** GMC Canyon
i can't access my account, i've changed my e-mail, and i want to be able to get back on...
I have a Chevy Spark **** that I bought used about * years ago. A couple of days ago th...
I don’t have my key fob. And the GMC app has me locked out.
Need to speak with an onstar rep
Onstar plan, wifi and safety plan expire today, i just want the internwt starting tomor...
Car keys locked inside car
Need help for billing problems
Got setup with you guys today but the app isn’t connecting to the truck still. I am not...
I am trying to change our address and email address but the system will not allow me to...
Looking for a missing person
I am submitting a screenshot of payments made to OnStar for services I feel did not get...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on OnStar's Phone-Based Customer Care

OnStar is an automobile service that provides security, roadside assistance, diagnostics and communications to drivers. With customers around the world, it is not surprising that OnStar's customer service department receives a high volume of calls every day.

Why Do People Call OnStar Customer Support?

People call OnStar customer support for a range of reasons, including:

  • Starting, changing or canceling service
  • Product questions
  • Warranty claims
  • Troubleshooting assistance
  • Help with product set-up and operation
  • Billing issues

Best Practices for Calling OnStar Customer Service

Before calling OnStar, make sure that you are using the right number. OnStar offers both a standard toll-free customer service number as well as a TTY number for deaf and hearing-impaired customers.

Have relevant documentation on hand before calling. This might include your subscription agreement, billing statements, as well as your car make and model. It's also wise to have pen and paper handy for note-taking during your call.

How Do People Feel About Their Calls to OnStar Customer Support?

OnStar has been around for a while so it is not surprising that you can find a range of opinions about its service online and in the news media. Since OnStar provides a service as its product, it is sometimes difficult to distinguish between OnStar's customer support abilities and the OnStar service itself.

Some of the more significant complaints involve misunderstandings when it comes to billing and subscription issues. Some people feel that customer service representatives are too aggressive in trying to get callers to upgrade their plans. Others state that OnStar does not process cancellations in a timely manner.

What Kind of Issues Can OnStar Customer Support Resolve?

OnStar customer support can resolve many issues by phone, including answering questions about the service, assisting with subscription purchases and changes, and providing technical support.

What Can't Be Resolved by Phone With OnStar?

OnStar is a service, so its representatives can handle most issues over the phone. If there is a problem with your car or your call button, an OnStar agent may be able to troubleshoot the issue but you will need to work with your dealer or mechanic to make repairs.

What Can I Do If I Am Unhappy With My Call to OnStar?

If you get off the phone with OnStar and feel as though your issue was not resolved, don't give up. There are still options.

First, look over the notes that you took during your conversation. If you didn't take notes, spend a few minutes jotting down or typing out what happened during the call. Understanding where things went wrong during your initial conversation can help you get things back on track.

Next, call OnStar again. The next representative to whom you speak may have more experience or training. He or she may be able to resolve your issue for you.

If you are still unable to resolve issues with OnStar by phone, you may have some additional options. You could open a support case through OnStar's website if you are already a subscriber. Another option is to reach out via one of OnStar's social media platforms. A third option is to send a letter via postal mail. While this is a slow option, it may be effective as the person who reviews your letter may be in a position to give your letter a considered review.

Another option is to talk to your car dealership if it sold you the vehicle with OnStar installed. The manager may be willing to advocate for you with OnStar or to address technical problems in-house so that you don't have to go back and forth with OnStar customer support.

Customer Number 888-466-7827 - by the Numbers

رقم الهاتف للاتصال888-466-7827
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال1:30pm
انتقل متاهة الهاتف إلى إنساناضغط 1 ثم 0
متوسط الانتظار
الانتظار الحالي19
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب ، الفيسبوك
جودة الاتصال73%
جودة المساعدة68%
تصويت العملاء6,096
تم آخر تحديث للمعلوماتFri Nov 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

OnStar's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى OnStar ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل OnStar مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ OnStar لأن 46,422 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 888-466-7827 Locked Out of Vehicle, Special Assistance, Account Access, Cancel Account, Update Account Info ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال OnStar الذي تتصل به موظفين من Englewood, CO / Argentina وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك OnStar 1 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى OnStar ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting OnStar - by phone or otherwise

في حين أن 888-466-7827 هو أفضل رقم مجاني لـ OnStar ، هناك 3 طرق إجمالية للاتصال به. قد تكون أفضل طريقة تالية للتحدث إلى فريق دعم العملاء هي إخبار GetHuman بمشكلتك ودعنا نحاول إيجاد أفضل طريقة للاتصال بهم أو العثور على مساعدة بخصوص هذه المشكلة بالذات. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر Online Help لـ Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ OnStar ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for OnStar.

What is GetHuman's Relationship to OnStar?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OnStar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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OnStar Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All OnStar contacts
OnStar رقم الهاتفBEST
OnStar مكتب المساعدة
OnStar على FB / Messenger
General customer information

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