Tracfone Phone Number

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800-378-9575
Customer service
Current Wait: 24 دقيقة (9m avg)
Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am
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Get to a live person fastest: اضغط 1 للغة الإنجليزية ثم اضغط 1 لـ Tracfone ثم اضغط 4 في القائمة التالية للمساعدة للعملاء الجدد والحاليين.
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Reasons customers like you called recently

Want to activate new phone and transfer my number and minutes over to the new phone. Ha...
When I try to text, the phone says Device restrictions,No minutes but I have minutes. T...
Omg.*PLEASE HELP ME*. I'VE BEEN WAITING FOR REPLACEMENT ONY DAMAGED PHONE..STOPPED CHAR...
Omg.. I've been waiting for my replacement phone for damaged phone I returned UPS talki...
My data is not working on my new phone. I have called repeatedly for help but no one ca...
I want to transfer my phone number and minutes from one phone to another.*Phone number...
Phone will not connect to WiFi
I have not received my phone or not even a tracking number. I would like to know when I...
I need help transferring my phone number and minutes from my current phone to a new pho...
I opened my TracFone account over the phone but was not given a PASSWORD to login into...
I'm trying to transfer phone number and minutes from my current phone (ALCOTEL flip pho...
I want to verify that the extension of service was activated.
I can't access my voicemail. I'd like to either get help for this or cancel voicemail...
I need to unlock my phone for a international trip I’m on
no phone service auto fill was not paid from my bank account how i want it resolved is...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Tracfone's Phone-Based Customer Care

TracFone is a prepaid budget mobile phone service provider. As one of the most well-known prepaid phone companies in the country, it is not surprising that TracFone gets a lot of requests for customer service each and every day.

Why Do People Call TracFone Customer Support?

People call TracFone for a range of reasons, including:

  • Starting, changing or canceling service
  • Purchasing or upgrading a mobile device or accessories
  • Troubleshooting and technical support
  • Billing inquiries
  • Changing personal information on account
  • Reporting hacking or identity theft
  • Reporting a lost or stolen phone

Best Practices for Calling TracFone Customer Service

There are several ways to help ensure that your call to TracFone customer service is handled quickly and professionally:

  • Call during business hours. TracFone phone-based customer service is available seven days a week from 8 AM to 11:45 PM Eastern time.
  • Before calling, make sure you have relevant documentation in front of you. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue.
  • If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative.
  • Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TracFone Customer Service?

Consumer feedback on the level of support offered by TracFone is mixed. Some complain of long wait times and customer service representatives that seem to stick to a script rather than providing real help. However, other consumers are reasonably happy with the level of customer support they have received.

What Kind of Issues can a TracFone Customer Service Representative Resolve?

TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support.

What Can't Be Resolved With a Call to TracFone Customer Service?

TracFone customer service may not be able to resolve problems with equipment beyond simple troubleshooting. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. If you are using your own phone or device, not one provided by TracFone, and it is incompatible with the TracFone system, the representative may be able to suggest a workaround but is unlikely to be able to completely resolve the issue. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility.

What Should You Do If You Have an Unsuccessful Call with TracFone?

If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. There are still options available to you.

  • First, review your call notes. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call.
  • Second, call back. You may have the good fortune of connecting with an agent with more experience or training and who is better able to understand your concerns and provide you with an appropriate resolution. When you call, politely explained this is your second communication about your issue and describe what went wrong with the first call. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal.
  • If a second call does not work, try getting in touch another way. TracFone offers live chat as an alternative to calling. In addition, you could also send a letter to the executive resolutions team via snail mail. While this is a slow way to get a response, it may be the most effective as many companies take letters sent by postal mail seriously. Another option is to go to the store where you purchased your TracFone plan and speak to a manager there. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture.

Customer Number 800-378-9575 - by the Numbers

رقم الهاتف للاتصال800-378-9575
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى السبت 8 صباحًا - 10 مساءً بالتوقيت الشرقي القياسي
أفضل وقت للاتصال8:20 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 1 للغة الإنجليزية ثم اضغط 1 لـ Tracfone ثم اضغط 4 في القائمة التالية للمساعدة للعملاء الجدد والحاليين.
متوسط الانتظار
الانتظار الحالي24
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةهاتف ، دردشة ، ويب ، فيسبوك ، تويتر
جودة الاتصال82%
جودة المساعدة75%
تصويت العملاء2,785
تم آخر تحديث للمعلوماتMon Aug 08 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Tracfone ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Tracfone مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Tracfone لأن 95,316 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-378-9575 Recover Account, Lost or Stolen Phone, Device Support, Add Minutes, Transfer Phone Number ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Tracfone الذي تتصل به موظفين من Florida وهو مفتوح Mon-Sat 8am-10pm EST وفقًا للعملاء. في المجموع ، يمتلك Tracfone 6 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Tracfone ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Tracfone - by phone or otherwise

في حين أن 800-378-9575 هو أفضل رقم مجاني لـ Tracfone ، هناك 11 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Tracfone آخرين ، هي الاتصال 800-876-5753 برقم هاتفهم لقسم مكاتب الشركات. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر Live Chat لـ Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Tracfone ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Tracfone.

What is GetHuman's Relationship to Tracfone?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tracfone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Tracfone Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Tracfone contacts
Tracfone رقم الهاتفBEST
Tracfone الدردشة المباشرة
Tracfone مكتب المساعدة
Tracfone على Twitter
Tracfone على FB / Messenger
General customer information

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