iFit Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access iFit customer support.
Q:

How do I contact iFit customer service?

A:iFit does not have a customer service phone number, but you can contact them through live chat or their website.
Some customers prefer live chat even to a phone call.
Q:

Does iFit offer 24 hour customer service?

A:Not by phone. But you can contact iFit 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact iFit Customer Service

There are other ways to contact iFit customer service besides the phone. Below we list them by medium, from most to least popular.

iFit Customer Service Live Chat

ifit.zendesk.com - Customer Service
Follow this link to the Icon Health and Fitness Support site, and click on CHAT NOW to connect to a support agent. IconService is the parent company for iFit
24 hours, 7 days
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, iFit provides this option.

Customer Help Desk / Web Support

ifit.zendesk.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- iFit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with iFit?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with iFit, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is iFit?

iFit is a comprehensive fitness platform that offers personalized workout experiences in the comfort of your own home. It is a subscription-based service that provides access to an extensive library of interactive workouts, designed by world-class trainers. iFit combines cutting-edge technology, immersive experiences, and expert guidance to create a holistic fitness journey. With iFit, you can choose from a variety of activities such as running, cycling, strength training, and yoga, all tailored to your fitness goals and preferences. The platform provides real-time feedback, tracks your progress, and adjusts your workouts accordingly. It also includes scenic outdoor routes from around the world, allowing you to virtually explore new destinations while breaking a sweat. Whether you are a beginner or an advanced fitness enthusiast, iFit is your all-in-one fitness solution to help you achieve your goals.

How does iFit work?

iFit is a comprehensive fitness platform designed to enhance your workout experience. It works by integrating with compatible exercise equipment, such as treadmills, ellipticals, and bikes, allowing you to access a vast library of interactive workouts. The iFit membership grants you access to a variety of workouts led by world-class trainers, both in-studio and on-location across the globe. These workouts provide personalized guidance, with the trainers adjusting your machine's settings in real-time to match the terrain and intensity of the workout. Additionally, iFit offers a diverse range of workout options, including outdoor runs and scenic routes powered by Google Maps. The platform also tracks your progress, providing valuable performance data, and offers meal planning and sleep tracking features for an all-rounded health experience. By harnessing the power of technology and expert guidance, iFit helps you stay motivated, achieve your fitness goals, and enjoy a highly engaging workout session from the comfort of your own home.

Is iFit available in multiple languages?

Yes, iFit is available in multiple languages. We understand that our users come from various regions across the globe, so we have made an effort to make our platform accessible to everyone. Currently, iFit supports multiple languages to enhance the user experience and cater to different language preferences. By offering a diverse range of languages, we aim to ensure that all our users can enjoy the full benefits of our interactive training programs, personalized workouts, and immersive fitness experiences, regardless of their native language. Our goal is to provide a seamless and inclusive fitness journey for all iFit members, making it easier for them to achieve their health and wellness goals.

Top iFit customer problems and solutions

Click the link above to get answers to just about any iFit customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my iFit issue

Conclusion and closing notes

You came here to see iFit's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a iFit agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact iFit anyways and help you with your issue. Over the last 18 months, 2,490 customers like you have come in search of a phone number for iFit and helped us confirm they don't have one. Common reasons that people try to call iFit customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call iFit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or chat. Unfortunately, right now iFit doesn't have any phone numbers. It's not always clear what is the best way to talk to iFit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If iFit Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for iFit, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from iFit customers like yourself.

GetHuman does not provide call center services or customer support operations for iFit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like iFit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare iFit Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!