Does Credit Report offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
Ad
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Credit Report below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Credit Report phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Follow prompts.
Below are some clips we've found from Credit Report's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Experian's data breach assistance line.
As part of our ongoing commitment to quality, your call may be monitored or recorded.
We are you to an agent to help you.
One moment while we connect you.
Thank you for calling IdentityWorks assistance line."
Excerpt from a call with Credit Report
Wednesday, September 18, 2024 7:28 PM
What are the hours and when should I call?
Credit Report operates the call center for this 866-883-3309 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Credit Report at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit Report phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit Report staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit Report is Sunday.The most busy day to call is Monday, which averages 183% more phone calls by comparison.Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
Click the link above to get answers to just about any Credit Report customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Credit Report, and their purpose. Are any of these similar to the reason you are trying to call?
Remove dispute notation: "I'm calling because I need to remove a dispute notation from my account."
- From a call lasting 32m 17s , Apr 23, 2025 1:31 PM
Update account information: "Ma'am, I need to update my information and my email address that's on my account as well as my phone number and address."
- From a call lasting 36m 25s , Apr 14, 2025 7:08 PM
Credit report inquiry: "I recently received a free credit report from All three credit reporting agencies."
- From a call lasting 5m 55s , Dec 30, 2024 6:15 PM
Credit report issue: "I'm just trying to figure out what's going on because it's, like, the weirdest thing I've ever encountered."
- From a call lasting 17m 50s , Sep 18, 2024 7:28 PM
Credit report access issue: "Nobody was able to access my credit."
- From a call lasting 41m 51s , Sep 18, 2024 6:43 PM
Credit report issue: "I'm trying to finance the car, and for some reason, it keeps giving me a problem showing the report."
- From a call lasting 42m 41s , Sep 9, 2024 6:05 PM
Information about why customers call Credit Report is extracted from issues that customers have reported to GetHuman.
This is Credit Report's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit Report agent. This phone number is Credit Report's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-883-3309 include Check credit score, Fix credit score, Question, Complaint and other customer service issues. Rather than trying to call Credit Report first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Credit Report has 1 phone number. It's not always clear what is the best way to talk to Credit Report representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Credit Report. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Report. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.