DISH Phone Number

Calling DISH customer service faster by GetHuman

800-333-3474
Customer service
888-615-0295
زبائن الجدد
Current Wait: 20 دقيقة (14m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 1 ، ثم 1 ، 0 # في كل مرة يطلب فيها رقم حساب ثم 2 أو اضغط 1 ، ثم تجاهل المطالبات تمامًا - فقط انتظر ، في النهاية سيجيب الشخص.

Reasons customers like you called recently

Been a customer since ****, our bill went up like * dollars and suddenly all our local...
The instructions was not complete. The installer put the dish in wrong spot The area l...
When does my contract end?
Received a replacement Hopper in Dec. ****. In Jan **** noticed I was not able to downl...
I asked for fox sports *& *. I cannot get them. That was my read on for choosing dish.
TV ** is the one that makes the loud noise and distorts the picture a*d blanks out. The...
Every time we come to our lake home and turn the Samsung TV on, the channel defaults to...
I am trying to sign into the Military ID. My husband does not have his discharge papers...
I want to redo what channels I get
I turned on my TV this morning and was not able to access my standard Dish programs (Fo...
I need to know how to get in touch with someone about a promotion that I've been waitin...
When I ordered Dish Network last month there was an offer that if I mentioned Card...
I got hung up on by a dish network account specialist while I was on hold and I have ye...
I'm cerybuosetbthst you removed MASN channel from my Fish TV programming. We live on t...
I ordered mlb extra innings earlier today but am not receiving any games Gary Richards...
See more recent reasons for calling

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How to call DISH

Our Editor's Notes on DISH's Phone-Based Customer Care

DISH is a provider of satellite television, Internet, and streaming services. Also known as DISH Network, the company provides its millions of subscribers with a range of customer service options, including email, chat-based, social media and phone support.

Why Do Customers Call DISH?

Customers call DISH for a range of reasons, including:

  • Beginning, changing or discontinuing service
  • Problems with video or audio reception
  • Bandwidth or connectivity issues
  • Malfunctioning or damaged equipment
  • Billing issues
  • Changing personal information, such as a name, address, or phone number

DISH maintains separate numbers for customers and those who want to order service for the first time. However, it is possible to get your call routed to the correct department via the voicemail system service for either number. In addition, the DISH customer service voicemail system allows callers to continue communication in either English or Spanish.

You can use the voicemail system to have your call directed to the right customer service representative. However, if you want to speak to a real person as soon as possible, you can indicate your language preference and ignore prompts. Eventually, a real person will get on the line. The other option is to hit the 0 each time the automated system asks you to make a choice.

Does DISH Operate Call Centers in the United States?

Yes! DISH operates nine call centers in the United States and 24/7 technical support is available. Customer service for non-technical issues is available by phone from 8 am to 12 midnight eastern time every day, including weekends. In addition, DISH states on its website that human beings, not AI chatbots, handle support requests.

DISH makes a point of integrating customer service into its business culture. DISH's Base Camp program requires its corporate employees to work alongside customer service representatives and technicians so that corporate team members have a solid understanding of the customer base as well as the work of front-line employees.

How Do Customers Feel About DISH Phone-Based Customer Service?

Many customers have been quite vocal on social media and elsewhere about their appreciation of DISH's customer service. DISH has won an award from J.D. Power for customer service.

Still, there are cases in which DISH customers have been left unhappy or dissatisfied with the service provided by the company's telephone customer service representatives.

Real-Life Examples

A Twitter user once confronted DISH with a bad customer service experience: He had to discontinue his service and called DISH to cancel. The customer service representative would not listen and kept talking over him.

While the television and Internet industries are plagued with complaints regarding overzealous representatives who try to retain customers, DISH publicly acknowledged the problem and pledged to work with the customer.

There is another online report of a man who failed to understand that DISH charges for certain technician visits, even though this information is stated in the DISH customer agreement.

When he received a bill for the charge, he contacted DISH by email and the charge was removed. While it is debatable as to whether he should be been charged for the visit, which involved an equipment upgrade, DISH was willing to go the extra mile for a customer.

What Sort of Issues Can DISH Customer Service Resolve Over the Phone?

DISH can resolve a range of issues over the phone, including:

  • Billing and payment issues.
  • Selecting or changing a plan
  • Some technical troubleshooting
  • Arranging for the delivery or return of equipment
  • Setting up and changing installation or maintenance appointments
  • Answering questions about your service, including available programming

Unfortunately, there may be some issues are that difficult or impossible to resolve over the phone, including service issues caused by damaged or malfunctioning equipment. Still, DISH customer service can assist you in arranging for a technician to visit your home to address the matter.

What Can I do if DISH Phone-Based Customer Service Doesn't Resolve my Issue?

While DISH's customer service team has a good reputation, there are situations in which a customer hangs up the phone feeling dissatisfied. If you find yourself in this situation, there are several things you can do to address the situation. These include talking to a different representative, asking your local reseller for help and using a different contact method.

Before trying any of the suggestions below, consider jotting down some notes about your situation or problem, the resolution you'd like, and what went wrong during your original call. By having this information in front of you during your next contact with DISH, you may be able to more effectively communicate your needs and get your issue resolved.

Try Calling Again

Sometimes calling back and talking to a different representative can make a huge difference in your experience with DISH. Representatives are human beings and some may be better than others at understanding your concerns and escalating the situation if necessary.

Contact DISH Via Chat, Email or Social Media

DISH doesn't require its customers to resolve issues via its telephone system. You can contact DISH via its live online chat option, email, or social media accounts.

Email, chat and social media have some advantages over telephone-based customer service. If your situation is complicated, it may be easier to write out what has happened and communicate with a representative that way. In addition, text-based communication provides you with a record of the conversation, which may be useful if you have to escalate the issue.

Contact Your Reseller

DISH sells its services directly to consumers as well as through a network of resellers. If you purchased your DISH service through a reseller, consider contacting that company for help. While the reseller is not DISH, its staff may be able to suggest a solution or contact DISH to advocate on your behalf.

Customer Number 800-333-3474 - by the Numbers

رقم الهاتف للاتصال800-333-3474
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال9:05 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 1 ، ثم 1 ، 0 # في كل مرة يطلب فيها رقم حساب ثم 2 أو اضغط 1 ، ثم تجاهل المطالبات تمامًا - فقط انتظر ، في النهاية سيجيب الشخص.
متوسط الانتظار
الانتظار الحالي20
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الدردشة ، البريد الإلكتروني ، الويب ، الفيسبوك
جودة الاتصال75%
جودة المساعدة84%
تصويت العملاء6,948
تم آخر تحديث للمعلوماتSun Apr 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

DISH's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى DISH ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل DISH مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ DISH لأن 32,016 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-333-3474 Account Access, Overcharge on Account, Cancel Service, Transfer Service, Lower My Bill ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال DISH الذي تتصل به موظفين من Colorado, New York, Texas, New Jersey وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك DISH 5 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى DISH ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting DISH - by phone or otherwise

على الرغم من أن 800-333-3474 هو أفضل رقم مجاني لـ DISH ، إلا أن هناك 11 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء DISH الآخرين ، هي من خلال الاتصال برقم هاتف 888-615-0295 لقسمهم زبائن الجدد. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 888-615-0295 مقابل زبائن الجدد. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال DISH فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for DISH.

What is GetHuman's Relationship to DISH?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DISH. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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