Toll-free·Calls Customer Service·Most popular Roto-Rooter number
Q:
How do I talk to a live human at Roto-Rooter?
A:Calling this Roto-Rooter number should go right to a real human being
Q:
Does Roto-Rooter offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Wednesday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Roto-Rooter phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Roto-Rooter number should go right to a real human being
Below are some clips we've found from Roto-Rooter's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for choosing Roto Rooter.
Calls are recorded for quality assurance.
Will be with you momentarily.
Are you dealing with a clogged drain?
Thank you for choosing Roto Rooter. Erin speaking."
Excerpt from a call with Roto-Rooter
Friday, January 5, 2024 4:34 PM
The first phone menu
"Thank you for selecting Roto Rooter.
Calls are recorded for quality assurance.
To place a new order, press one now.
To check on an existing order, press two."
Excerpt from a call with Roto-Rooter
Tuesday, February 13, 2024 5:00 AM
In fact, much of this information on this page is superfluous because this Roto-Rooter phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Roto-Rooter operates the call center for this 800-768-6911 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Roto-Rooter phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Roto-Rooter staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Roto-Rooter is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Roto-Rooter
In summation, the best day to call Roto-Rooter is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Roto-Rooter staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Roto-Rooter
If you have time to do a bit of reading before you call Roto-Rooter, we recommend you read over some of our problem-specific articles.
The cost of Roto-Rooter services varies depending on several factors. Factors that can affect the cost include the type and extent of the plumbing issue, the location, and the time of service. Roto-Rooter offers a free estimate upon request, allowing customers to get an idea of the cost before committing to the service. Additionally, Roto-Rooter provides upfront, transparent pricing so that customers are aware of the costs associated with their specific plumbing needs. It is recommended to contact Roto-Rooter directly for an accurate cost estimate tailored to your plumbing situation. The company strives to offer competitive pricing and guarantees the quality and effectiveness of their services, making them a reliable choice for all plumbing needs.
Roto-Rooter utilizes cutting-edge techniques and state-of-the-art equipment to effectively unclog drains and pipes. Our highly skilled technicians begin by conducting a thorough diagnostic assessment to identify the cause and severity of the clog. Based on this evaluation, we employ various methods including hydro-jetting, drain snaking, and descaling. Hydro-jetting uses high-pressure water streams to dislodge even the toughest clogs, eliminating debris and buildup. Drain snaking involves inserting a flexible auger into the pipe to mechanically break apart blockages. In cases of mineral and scale buildup within pipes, we employ descaling techniques to safely remove these obstructions. Each approach is tailored to the specific situation, ensuring optimal results and preventing further damage. Trust Roto-Rooter for reliable and efficient drain and pipe unclogging services.
Yes, Roto-Rooter can assist with sewer line repairs. As a trusted provider of plumbing and drain services for over 80 years, we have the expertise to tackle sewer line issues efficiently. Our skilled technicians utilize advanced equipment and techniques to diagnose and address problems such as clogs, blockages, leaks, and damage to sewer lines. Whether it's a small repair or a major sewer line replacement, Roto-Rooter offers comprehensive solutions to ensure the proper functioning of your sewage system. We pride ourselves on delivering exceptional customer service, always striving to minimize disruptions while maximizing results. Contact Roto-Rooter today, and let us handle your sewer line repairs promptly and effectively.
Click the link above to get answers to just about any Roto-Rooter customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Roto-Rooter, and their purpose. Are any of these similar to the reason you are trying to call?
Language preference: "Can you speak with me in Hindi?"
- From a call lasting 42s , Feb 29, 2024 12:26 PM
Language barrier: "No, sir. I am speaking Hindi."
- From a call lasting 1m 21s , Feb 13, 2024 5:00 AM
More Roto-Rooter Customer Service Contacts
There are of course other ways to contact Roto-Rooter customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Roto-Rooter customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Roto-Rooter's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Roto-Rooter agent. This phone number is Roto-Rooter's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-768-6911 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Roto-Rooter first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Roto-Rooter has 1 phone number. It's not always clear what is the best way to talk to Roto-Rooter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Roto-Rooter. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Roto-Rooter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.