Chase Phone Number

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800-935-9935
Customer service
Current Wait: 21 دقيقة (20m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get to a live person fastest: اضغط على 0 ، ثم 0 # عندما يطلب رقم حسابك.

ملاحظات المحرر حول خدمة عملاء Chase عبر الهاتف

Chase Bank is a major bank operating in the United States. It is the largest consumer bank in the U.S., which means that it gets a lot of calls from its customers every day.

Why Do People Call Chase Customer Support?

People call Chase customer support for a range of reasons, including:

  • Opening and changing accounts
  • Questions about transactions and charges
  • Updating account information
  • Technical support
  • Addressing identity theft and fraud
  • Applying for and managing credit card accounts
  • Concerns and complaints about Chase employees
  • Requests to replace lost or stolen debit and credit cards
  • Beginning a loan application
  • Questions about loans, including mortgages

Best Practices for Calling Chase Customer Service

There are several things that you can do to improve your chances of a speedy and positive resolution to your customer service call to Chase:

  • Make sure you are calling the correct number for your account. Chase has different numbers for different types of accounts and products, so check the website, the back of your debit or credit card, or your account statement to verify the contact information.
  • Calling about technical support issues for online or mobile banking? There is a separate number for that division as well.
  • Have your account number handy when you call. If you are calling about a transaction problem, have the statement in front of you so that you can review it with the representative.
  • Keep pen and paper handy, or some other way of taking notes, so that you can have a record of what went on during the call.

How Do People Feel About Their Calls to Chase Customer Support?

As is usually true when it comes to large business organizations, there is a range of reports on the quality of Chase customer service. While some people are very happy with the service that they have received, others complain that Chase phone representatives are often unable to effectively resolve issues.

Some customers feel that Chase doesn't do enough to coordinate communications between the bank, the customer and third parties when trying to fraud and identity theft cases. In addition, some customers have claimed that there is a lack of follow-through on the part of Chase customer support agents. An agent might tell a customer that a situation has been resolved when, in fact, it has not been.

What Kind of Issues Can Chase Customer Support Resolve?

Chase customer service can resolve most common banking issues, including:

  • Answering questions about opening an account
  • Assisting with the application process for loans
  • Answering questions about refinancing or modifications
  • Making changes to an account or credit card type
  • Researching transactions
  • Waiving fees and addressing issues of fraud and identity theft
  • Stopping payments

What Can't Be Resolved by Phone With Chase?

Some banking issues may require you to visit a Chase branch for security reasons. For example, if two individuals have a joint account, and one of them wishes to take his or her name off the account, they must visit a Chase branch. If it is necessary for someone to notarize or witness a signature on banking papers, a visit to a branch may be necessary. In addition, cashiers checks and money orders must be purchased in-person.

What Can I Do If I Am Unhappy With My Call to Chase?

If you hang up your phone after a call with Chase and are feeling frustrated because you did not get the resolution you deserved or wanted, don't give up. You still have options and may be able to work things out with Chase over the phone or through another communication method.

First, if you did not take notes during your call, take some time and jot down what you remember from the conversation. This can be helpful if you have to escalate your case.

Next, call Chase back. Keep in mind that not all customer service professionals have the same background, training or personality. A different customer service representative may be able to provide a very different outcome.

If you were unable to resolve matters during your second call, consider using a different method of communication. Chase offers a secure messaging system through its website. This provides a greater degree of confidentiality than regular e-mail and provides you with a written record of your communications with the bank.

It is also possible to schedule an appointment at a branch with a Chase banker. This may be the best option if your situation is complex and requires face-to-face communication to get sorted out.

A final option is to contact the ombudsmen office at the Consumer Financial Protection Bureau. This is a federal agency with oversight over banking practices in the United States. Contacting the CFPB will not provide you with a quick resolution, but it is something to consider if your problem with chase proves unresolvable through other means.

Reasons customers like you called recently

Cancel my checking account.
need to talk to live agent
Chase is blocking my Ikea purchase and i don’t know why.
i sjuddenly cant log on to my online banking.. I am currently in Germany as I travel ba...
My issue is that my online banking activity is locked and why did this happen . I call...
Good morning. I requested a replacement credit card but never got a confirmation email...
Cancelled transaction
** *** **** **** ****** *** ***** ******* ****** **** *******
Activate debit card and get the PIN number for it
Amazon credit card refunds on all returns**Please have a person call
about credit score error
I need to close my checking account because now I need to leave America and it charges...
My debit doesn’t work
I have a **.** credit on my chase visa ending in ****,(which I closed because I could n...
See more recent reasons for calling

Help me with my issue

Customer Number 800-935-9935 - by the Numbers

رقم الهاتف للاتصال800-935-9935
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال9:05 صباحا
انتقل متاهة الهاتف إلى إنساناضغط على 0 ، ثم 0 # عندما يطلب رقم حسابك.
متوسط الانتظار
الانتظار الحالي21
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب ، تويتر
جودة الاتصال64%
جودة المساعدة67%
تصويت العملاء3,945
تم آخر تحديث للمعلوماتSun Sep 24 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Chase's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Chase ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Chase مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Chase لأن 95,778 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-935-9935 Card Issue, Dispute a Charge, Report Fraud, Account Access, Get Banking Help ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Chase الذي تتصل به موظفين من Philippines, India وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك Chase 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Chase ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Chase - by phone or otherwise

في حين أن 800-935-9935 هو أفضل رقم مجاني لـ Chase ، هناك 6 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Chase آخرين ، هي الاتصال 877-242-7372 برقم هاتفهم لقسم المصرفية عبر الهاتف المحمول. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر Online Help لـ Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Chase ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Chase.

What is GetHuman's Relationship to Chase?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chase. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Chase Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Chase contacts
Chase رقم الهاتفBEST
Chase مكتب المساعدة
Chase على Twitter
General customer information

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