A:Just wait through the introduction and someone picks up.Our free phone can also navigate phone menus to get a live human at Condor Airlines for you.
Q:
Does Condor Airlines offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-6pm EST.The least busy day is Tuesday, and the most busy day is Wednesday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Condor Airlines below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Condor Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait through the introduction and someone picks up
Below are some clips we've found from Condor Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Please be aware that we monitor some of our calls for quality assurance purposes.
If you agree, please press one.
Welcome to Kona service center. My name is Dolly. How can I help you?"
Excerpt from a call with Condor Airlines
Tuesday, March 19, 2024 12:30 PM
They may ask you to enter information with the dial pad
"Kavsli Schmiederman by Condor. Welcome to Condor.
For English, please press two.
If you have booked via Condor dot com, please select one.
And if you have booked via tour If you have questions regarding your flight status, please select one.
For questions about check-in or online check-in, two.
If you want to rebook your flight, three.
If your baggage has been lost or damaged, four.
And for questions about seats, baggage transportation, special services, or other issues, five.
For flight status, please select one.
For questions about check-in, two. For rebooking, three.
For lost Please have your booking number and applicable, your credit card ready.
By the way, you can also reserve seats and other special services quickly and easily online.
At condor dot com under the section my booking, or in the app.
Please enter your booking number."
Excerpt from a call with Condor Airlines
Friday, April 4, 2025 2:43 PM
What are the hours and when should I call?
Condor Airlines operates the call center for this 866-960-7915 phone number Mon-Fri 8:30am-6pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 136 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Condor Airlines at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Condor Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Condor Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Condor Airlines is Tuesday.The most busy day to call is Wednesday, which averages 129% more phone calls by comparison.Again, this is based on a sample of 136 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Busiest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Condor Airlines is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Condor Airlines number, but it is also the day with the shortest hold times.
Why Customers Call Condor Airlines
If you have time to do a bit of reading before you call Condor Airlines, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Condor Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Condor Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Price comparison for flights: "I'm really trying to do a price comparison."
- From a call lasting 6m 44s , Apr 16, 2025 9:45 PM
Baggage fees inquiry: "Im calling about some issues Ive encountered with baggage fees on my recent flight."
- From a call lasting 3m 44s , Apr 4, 2025 2:50 PM
Baggage fee issue: "I'm calling about an issue with baggage fees."
- From a call lasting 6m 16s , Apr 4, 2025 2:43 PM
Ticket booking issue: "They don't giving me a booking number."
- From a call lasting 11m 48s , Mar 5, 2025 8:19 PM
Compensation request query: "Do you send a refund or compensation in US dollars to a US account?"
- From a call lasting 2m 16s , Feb 26, 2025 8:09 PM
Inquiry about layover arrangements: "I just needed to know that you can do I have a place that I can wait for my flight?"
- From a call lasting 9m 19s , Dec 28, 2024 9:13 AM
Information about why customers call Condor Airlines is extracted from issues that customers have reported to GetHuman.
This is Condor Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Condor Airlines agent. This phone number is Condor Airlines's best phone number because 1,764 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-960-7915 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Condor Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Condor Airlines has 1 phone number. It's not always clear what is the best way to talk to Condor Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Condor Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Condor Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.