FedEx Phone Number

Calling FedEx customer service faster by GetHuman

800-463-3339
Customer service
Current Wait: 19 دقيقة (13m avg)
Hours: 24 hours, 7 days; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
التسليم مفقودتتبع طردمشكلة التسليمالوصول للحسابرد الرسومA different issue
Get to a live person fastest: اضغط 0 ثم أدخل 0 # لرقم التتبع الخاص بك

Reasons customers like you called recently

i would like to register a complaint regarding your customer service advocate Christia...
منذ ٥ ساعات
I trying to check the status
منذ ٥ ساعات
I receive one of the package that is supposed to be two I am tracking it and it doesn’t...
منذ ٥ ساعات
Neighbors package came to my house, **** **** **** is at wrong address, send driver to...
منذ ٥ ساعات
Package says it delivered but front desk says no one has showed up all day!
منذ ٥ ساعات
I am returning * ready-to-assemble bookcases, flat-packed, ** lbs each. I have printed...
منذ ٦ ساعات
Shipment coming from Menards in Eau Claire, Wi. Order was placed over phone and was ****...
منذ ٦ ساعات
Delivery Exception on package because my Apt * was missing from the shipping addresss.
منذ ٦ ساعات
I need contact info for the claims company.*My claim ***********.*I would like to get a...
منذ ٨ ساعات
Package ************ claimed to be delivered but is not here.
منذ ٢١ ساعة
my package was damaged during shipping I want to know a status update and how they're h...
منذ يوم واحد
There is a box truck driver who blasts his music while making deliveries in our neighbo...
منذ يوم واحد
Do I have to be present to receive delivery?
منذ يوم واحد
I would like to have my package redelivered. I was waiting for it, but when I looked at...
منذ يوم واحد
FedEx claimed delivered package but no package, put a claim in rude customer service pe...
منذ يوم واحد
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on FedEx's Phone-Based Customer Care

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

Why Do People Call FedEx Customer Support?

People call FedEx for a number of reasons, including:

  • Getting information on shipping letters and packages
  • Questions about billing and credit card charges
  • Tracking shipments and deliveries
  • Questions about policies on types of items that can and cannot be shipped
  • Opening investigations and insurance claims

Best Practices for Calling FedEx Customer Service

There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:

  • Make sure you are calling the correct number for the country you are calling from. In addition, there are separate numbers for billing calls as well as freight shipments. If you are deaf or hard of hearing, FedEx offers multiple options for getting in touch via TDD and relay.
  • Have any relevant documentation and information in front of you at the time of your call. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver.
  • You may want to take notes during your call, so have pen and paper handy.

Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.

How do Consumers Feel About Calling FedEx Customer Service?

Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.

One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.

What Kind of Issues can FedEx Customer Service Representative Resolve?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.

FedEx can also arrange to have a driver come and pick up an item at your home or office.

What Can't Be Resolved With a Call to FedEx Customer Service?

FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

  • Review any notes that you took during your first call. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. This can be very useful if you have to escalate your case with FedEx.
  • Call FedEx back. The next representative you speak to might be in a better position to provide assistance.
  • If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Customer Number 800-463-3339 - by the Numbers

رقم الهاتف للاتصال
800-463-3339
إعادة الاتصال متاح
نعم
تم التقاط المكالمة من قبل شخص حقيقي
نعم
القسم الذي تتصل به
خدمة الزبائن
ساعات مركز الاتصال
24 ساعة ، 7 أيام
أفضل وقت للاتصال
8:05 صباحا
انتقل متاهة الهاتف إلى إنسان
اضغط 0 ثم أدخل 0 # لرقم التتبع الخاص بك
متوسط الانتظار
الانتظار الحالي
19
الرتبة (من بين أرقام الهاتف)
1
الترتيب (العام)
1
طرق بديلة
الهاتف ، الدردشة ، البريد الإلكتروني ، الفيسبوك ، تويتر ، الويب
جودة الاتصال
84%
جودة المساعدة
73%
تصويت العملاء
3,051
تم آخر تحديث للمعلومات
Sat May 30 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى FedEx ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل FedEx مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ FedEx لأن 87,216 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-463-3339 Missing Delivery, Track a Package, Delivery Problem, Account Access, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال FedEx الذي تتصل به موظفين من Maryland, Spain, India, Philippines وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك FedEx 2 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى FedEx ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting FedEx - by phone or otherwise

على الرغم من أن 800-463-3339 هو أفضل رقم مجاني لـ FedEx ، إلا أن هناك 9 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء FedEx الآخرين ، هي من خلال الاتصال برقم هاتف 800-622-1147 لقسمهم الفواتير. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر Live Chat مقابل Technical Support. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال FedEx فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for FedEx.

What is GetHuman's Relationship to FedEx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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