FedEx Phone Number

Calling FedEx customer service faster by GetHuman

800-463-3339
Customer service
Current Wait: 21 دقيقة (6m avg)
Hours: 24 hours, 7 days; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 0 ثم أدخل 0 # لرقم التتبع الخاص بك

Reasons customers like you called recently

fedex delivery to incorrect place of company that resulted in theft
I received a package from Lowe's I did not order.
need to get my package and the guy delivering it didn't even ring the door bell, need t...
am receiving a package from fedex today ***** this morning I had a text from fedex aski...
I have a package coming in. Tracking **************It is being delivered to *** Darcy D...
My Misfits Market Produce box came and was full of rotting vegetables. It is supposed t...
I work for a small private transportation business and we are receiving packages repeat...
I keep getting text messages that delivery was attempted but no one was home .I am home...
Fedex said delivery for ************ was attempted yesterday but no one ever came to do...
Ez Curl Bar ORDER PLACED September **, **** from Amazon.*ORDER NUMBER...
I am getting a text message with a link to click is into false
I’ve gotten a message that a FedEx driver was at my house but I wasn’t home, when can h...
Package delivered is for another person. Needs to be picked up and redelivered.
I mean I accidentally gave my packages to express fedex ,Not FedEx ground.I didn't know...
I accidentally gave my to a FedEx express driver instead of ground.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on FedEx's Phone-Based Customer Care

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

Why Do People Call FedEx Customer Support?

People call FedEx for a number of reasons, including:

  • Getting information on shipping letters and packages
  • Questions about billing and credit card charges
  • Tracking shipments and deliveries
  • Questions about policies on types of items that can and cannot be shipped
  • Opening investigations and insurance claims

Best Practices for Calling FedEx Customer Service

There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:

  • Make sure you are calling the correct number for the country you are calling from. In addition, there are separate numbers for billing calls as well as freight shipments. If you are deaf or hard of hearing, FedEx offers multiple options for getting in touch via TDD and relay.
  • Have any relevant documentation and information in front of you at the time of your call. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver.
  • You may want to take notes during your call, so have pen and paper handy.

Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.

How do Consumers Feel About Calling FedEx Customer Service?

Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.

One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.

What Kind of Issues can FedEx Customer Service Representative Resolve?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.

FedEx can also arrange to have a driver come and pick up an item at your home or office.

What Can't Be Resolved With a Call to FedEx Customer Service?

FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

  • Review any notes that you took during your first call. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. This can be very useful if you have to escalate your case with FedEx.
  • Call FedEx back. The next representative you speak to might be in a better position to provide assistance.
  • If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Customer Number 800-463-3339 - by the Numbers

رقم الهاتف للاتصال800-463-3339
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال8:05 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 0 ثم أدخل 0 # لرقم التتبع الخاص بك
متوسط الانتظار
الانتظار الحالي21
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الدردشة ، البريد الإلكتروني ، الفيسبوك ، تويتر ، الويب
جودة الاتصال88%
جودة المساعدة77%
تصويت العملاء3,047
تم آخر تحديث للمعلوماتSat Oct 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى FedEx ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل FedEx مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ FedEx لأن 87,216 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-463-3339 Missing Delivery, Track a Package, Delivery Problem, Account Access, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال FedEx الذي تتصل به موظفين من Maryland, Spain, India, Philippines وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك FedEx 2 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى FedEx ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting FedEx - by phone or otherwise

على الرغم من أن 800-463-3339 هو أفضل رقم مجاني لـ FedEx ، إلا أن هناك 9 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء FedEx الآخرين ، هي من خلال الاتصال برقم هاتف 800-622-1147 لقسمهم الفواتير. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر Live Chat مقابل Technical Support. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال FedEx فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for FedEx.

What is GetHuman's Relationship to FedEx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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