HMRC Phone Number

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+44 135 535 9022
Customer service
Current Wait: 24 دقيقة (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Get to a live person fastest: اتبع المطالبات

Reasons customers like you called recently

I work for a Singapore based company. We have employees that are working in the UK. We...
I believe I'm being overtaxed, I'm paying way too much tax than the salary calculator w...
I have been made redundant as the business has been wound down, they haven't filed for...
I have been made to pay back over payment of tax credits, I still dispute the fact that...
Hi I tried to get a utr number online but I don’t know if I’ve done it right
The tax code on my payslip is wrong and has been since April. The tax code is BR and ta...
Been retired from work on **th sept need to sort my tax code out ASAP as on my ***d som...
I was off work for ** days with covid . From ** Sept my next shift was **th I signed fo...
Emergency Tax Code**I started a new job july **th at North Chadderton School - The Oak...
I started a new Job on July **th working at North Chadderton School for the Oak Trust...
I started a new job, and need to change this new one to my ‘main’ job. My other role wi...
I left my full-time job in the UK in August and started to claim Teachers Pension*Now v...
I have been texted too much and was wondering why this was
Ive started a new job and handed in all my paper work its been about a month and im bei...
I’ve had my wage slip today and I have paid double the amount of tax than I normally do...
See more recent reasons for calling

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Our Editor's Notes on HMRC's Phone-Based Customer Care

HMRC, also known as Her Majesty's Revenue and Customs or HM Revenue and Customs, is the United Kingdom's tax collection agency. This agency determines and collects taxes for the UK, operates as the overseeing agency for some national regulations and also administers some benefit programs. As a government agency with wide-reaching powers and responsibilities, it isn't surprising that HMRC receives a lot of calls every day.

Why Do People Call HMRC Customer Support?

People call HMRC for a range of reasons, including:

  • Questions about taxes and customs duties
  • Questions about other regulatory issues, such as minimum wage concerns
  • Technical support in using online services
  • Checking employment status
  • Reporting suspected fraud
  • Questions about importing and exporting goods

Best Practices for Calling HMRC Customer Service

HMRC is a massive agency and has many different departments. Before calling, it's a good idea to verify that you have the correct phone number for the division you need to contact. In addition, different divisions have their own hours of operation, so you will want to verify those as well.

Before calling, make sure you have the following handy:

  • Information you need to identify yourself to a call center representative, which may include your National Insurance number. If you are calling on behalf of someone else, you'll need their information as well.
  • Documents that are pertinent to your case, including any correspondence between yourself and HMRC.
  • Pen and paper so that you can take notes during your conversation.

HMRC's phone systems use voice recognition to get you to the right division or representative. When you call, He asked to say in a few words what your concern is. Try to be plane and specific in what you have to say. For example, if you are calling ceased family members tax issues, you could say "deceased" and be transferred to the appropriate department.

If you are unable to use standard phone systems, HMRC does provide adaptive technologies as well, including those that meet the needs of deaf and hearing-impaired callers.

How do Consumers Feel About Calling HMRC Customer Service?

Many people in the United Kingdom are critical of the service provided by HMRC customer service representatives. This isn't entirely surprising, as many people who call HMRC are perhaps upset or confused about tax, regulatory and other less-than-pleasant matters.

Complaints tend to focus on the training of HMRC customer support representatives, who may provide poor or inaccurate advice, particularly in situations where the UK's tax codes and processes don't always apply to a caller's unique situation.

That said, there are other reports of HMRC customer service representatives providing excellent support and advice to those who call.

What Kind of Issues can HMRC Customer Service Representatives Resolve?

HMRC representatives can answer questions about areas under the HMRC's authority, including personal, commercial and business taxes. The HMRC can also work with taxpayers and their representatives on tax debt payment options, appeals and other relevant issues.

What Can't Be Resolved With a Call to HMRC Customer Service?

HMRC customer service representatives work on behalf of the United Kingdom, not individual taxpayers. In situations where complex tax or legal advice is needed, individuals and business owners are advised to hire a qualified professional.

Citizens of the United States, who may be subject to U.S. income taxes, cannot receive assistance with U.S. tax matters from HMRC. These individuals will have to speak to the Internal Revenue Service directly or contact an IRS enrolled agent in the United Kingdom who can provide advice and help.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If you get off the phone with the HMRC and feel that you did not get your questions answered or that your issue is still not resolved, don't let your frustration get you down. You still have options available to you.

The first thing to do is to review any notes you took during the call. If you did not take notes, write down or type out what you remember from your conversation. These details are useful as you escalate your case.

Next, call HMRC back. Not all customer service representatives are created equal and the next person you talk to might prove to be more helpful.

If your call does not work, seek out a different way of contacting HMRC. For general questions, HMRC is active on many social media platforms and their specialists may be able to provide you with an answer. Otherwise, send a letter to HMRC explaining your concerns or asking your question. Information on street addresses can be found on HMRC's website.

HMRC also maintains a separate department for complaints. If you can't get a resolution through HMRC's normal channels, filing a complaint might be your best option.

Customer Number +44 135 535 9022 - by the Numbers

رقم الهاتف للاتصال+44 135 535 9022
إعادة الاتصال متاحلا
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال8:30am
انتقل متاهة الهاتف إلى إنساناتبع المطالبات
متوسط الانتظار
الانتظار الحالي24
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف والدردشة والويب
جودة الاتصال72%
جودة المساعدة53%
تصويت العملاء7,318
تم آخر تحديث للمعلوماتTue Oct 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

HMRC's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى HMRC ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل HMRC مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ HMRC لأن 49,518 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات +44 135 535 9022 Form request, Update account information, Make a payment, Payment arrangement ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال HMRC الذي تتصل به موظفين من United Kingdom وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك HMRC 3 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى HMRC ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting HMRC - by phone or otherwise

في حين أن +44 135 535 9022 هو أفضل رقم مجاني لـ HMRC ، هناك 5 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء HMRC آخرين ، هي الاتصال +44 161 931 9070 برقم هاتفهم لقسم خدمة الزبائن. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر +44 161 931 9070 لـ خدمة الزبائن. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ HMRC ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for HMRC.

What is GetHuman's Relationship to HMRC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HMRC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

HMRC Contact Info

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HMRC الدردشة المباشرة
HMRC مكتب المساعدة
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