Samsung Phone Number

Calling Samsung customer service faster by GetHuman

800-726-7864
Customer service
Current Wait: 24 دقيقة (22m avg)
Hours: Mon-Fri 7am-9pm, Sat 9am-6pm CST; best time to call: 8:15am
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Reasons customers like you called recently

My Model:QN**Q*DTA *THE SET SAYS THAT IT HASE * CDMI*THE SET ONLY HAS **WHERE IS THE *RD ONE
I don't really know how to explain or describe it to you
I am contacting samsung for my frig it quit working and I had a service person from ser...
When r they coming with parts for my oven
I would like to know when my account number is going to be reset. I called almost a wee...
I purchased a Samsung TV from Shop HQ with a * year warranty! The TV is still under war...
I purchased a Samsung TV from Shop HQ on TV with a * year warranty! The picture is goin...
I returned an item but paid with a credit card that I paid off. I need my money to be...
Having trouble connecting a GE universal remote control for Samsung televisions to an o...
I have called *-***-***-**** - Obviously no one is answering the phones....I have list...
I want to buy a wireless subwoofer sound bar to be used with my tv and Alexa plus. I n...
I want to buy a galaxy s* plus .*Does it have a scanner ?* Do I have to pick a wifi ca...
I'd like to purchase a new tablet, but fist I'd like to ask some questions about it.
I need a refrigerator filter for my Samsung .*It is the water filter
Microwave door want close
See more recent reasons for calling

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Our Editor's Notes on Samsung's Phone-Based Customer Care

Samsung is a major international conglomerate that is perhaps best known for its consumer electronics and appliances division. Because so many people own Samsung products, it is not surprising that the company receives a lot of customer service calls.

Why Do People Call Samsung Customer Support?

Customers call Samsung for many reasons, including:

  • Questions about products
  • Warranty support
  • Technical support
  • Ordering products
  • Assistance with Samsung Pay mobile payments
  • Facilitating returns and exchanges
  • Scheduling in-home appointments
  • Troubleshooting products

Best Practices for Calling Samsung Customer Service

Here are some tips for ensuring an effective call to Samsung's phone-based customer service:

  • Samsung's consumer electronics and appliances divisions have their own customer service phone numbers. Before calling, check to make sure you are calling the correct division.
  • Samsung provides 24/7 customer service by phone to its mobile device users. Phone-based customer service hours for other divisions (except appliances) are Monday through Friday, 8 to 12 AM, Saturday and Sunday, 9 AM to 11 PM. Customer support for appliances ends at 6 PM daily.
  • Before calling, make sure that you have any necessary documents or information handy. These include warranties, order numbers, or product serial numbers.
  • Make sure you can take notes during your call. Doing so can be helpful if you need to escalate your case or record an authorization code.
  • If you can't wait on hold before talking to a representative, try scheduling a callback at a time that works for you.

How Do People Feel About Their Calls to Samsung Customer Support?

Samsung has made accessible customer support a priority. It provides extended customer service hours, multiple ways to connect with Samsung agents and has established multiple training centers and certification programs for its customer care and technician teams.

While there are occasional stories of poor customer support, such as a failure on the part of a representative to research or follow-through on a complaint, such reports are rare.

What Kind of Issues Can Samsung Customer Support Resolve?

Samsung's customer service is considered by many to be state-of-the-art. While a phone representative can track orders, identify fraudulent use of your account, and arrange for returns and exchanges, Samsung's customer service system also allows technical support personnel to provide remote assistance via your device. This allows the agent to troubleshoot and fix problems while also teaching you more about your Samsung product.

One of the more unique aspects of Samsung's telephone customer service is its Visual Support service, which allows customers to share photos of a device or appliance with the phone representative. This makes diagnostics much easier and often results in a quicker resolution of any problems.

What Can't Be Resolved by Phone With Samsung?

While Samsung's technology allows it to make some repairs or to assist customers in fixing problems with devices and appliances, there are cases in which an item must be repaired by a trained professional. These situations will require the customer to bring or mail the item to a repair center or for a technician to make a housecall.

What Can I Do If I Am Unhappy With My Call to Samsung?

Sometimes, and despite your best efforts, you may find yourself hanging up the phone with Samsung customer service and feeling badly about your call. It may be that the agent you spoke to wasn't knowledgable or responsive, or it may be clear that your complaint or concern was not resolved.

Don't give up. There are still options available to you.

  • If you didn't take notes during your call, take a few minutes to write down what transpired. This information can be useful as you try to explain your situation to another representative, particularly if you have to escalate your case.
  • Call back. Customer service representatives vary in personality, training and experience. The next person you speak to may be able to understand your issue and get it resolved.
  • Try another way of getting in touch. Samsung offers a live chat option that can have advantages over phone communication, as you'll have access to a written record of your conversation. Other options include Samsung's community forums and its social media accounts.
  • Samsung has authorized repair centers around the country. Make an appointment at one of these centers: You may be able to get a technical issue resolved. It is also possible to arrange for a visit from a Samsung technician, who might be able to identify problems or show you how to use your device effectively.

Customer Number 800-726-7864 - by the Numbers

رقم الهاتف للاتصال800-726-7864
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالMon-Fri 7am-9pm, Sat 9am-6pm CST
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط على 0 ثم 0. ثم اضغط على 1 في كل مطالبة حتى يتم نقلك إلى مندوب
متوسط الانتظار
الانتظار الحالي24
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف والدردشة والبريد الإلكتروني والويب
جودة الاتصال84%
جودة المساعدة69%
تصويت العملاء4,092
تم آخر تحديث للمعلوماتWed Apr 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Samsung's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Samsung ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Samsung مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Samsung لأن 82,302 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-726-7864 Repair Request, Track an Order, Device Support, Refund a Charge, Account Access ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Samsung الذي تتصل به موظفين من California, South Carolina, Vietnam, India, North Carolina, Canada وهو مفتوح Mon-Fri 7am-9pm, Sat 9am-6pm CST وفقًا للعملاء. في المجموع ، يمتلك Samsung 4 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Samsung ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Samsung - by phone or otherwise

على الرغم من أن 800-726-7864 هو أفضل رقم مجاني لـ Samsung ، إلا أن هناك 7 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Samsung الآخرين ، هي من خلال الاتصال برقم هاتف 888-987-4357 لقسمهم دعم فني. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 888-987-4357 مقابل دعم فني. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Samsung فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Samsung.

What is GetHuman's Relationship to Samsung?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Samsung. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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