Simple Mobile Phone Number

Call Simple Mobile customer service faster with GetHuman

800-876-5753
Customer service
Current Wait: 25 دقيقة (15m avg)
Hours: Mon-Sun 8am-11pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 1 ثم 5 ثم 5 ثم 6 ثم 2 ثم 2

Reasons customers like you called recently

From yesterday I don’t have data connection in my cell phone. *Today i lost * and half...
I’m trying to activate my new Sim card to put inside my device and it said issue with sim
Id like to make a transaction through the online website but there is a problem once I...
A store clerk gave me a wrong fill card with your company and I am with straight talk p...
I wanna recharge my data with scrach card
I just want an email with my account info
Simple Mobile is saying that my bill is due but I just paid my bill two weeks ago and m...
Can I please talk to a supervisor .I had a issue over thebweekend that was handked poor...
How to reset my simple mobile pin code
I already typed it in
I started to activate my new simple mobile phone with automated operator and he messed...
I bought a simple mobile phone and it didn’t have a SIM card *So I purchased a new one...
My brother accidentally bought me a **$ simple mobile card for my phone and I'm actuall...
Need to talk to representative about phone **********
Recently started new job wants a payment extension if offered
See more recent reasons for calling

Help me with my issue

How to call Simple Mobile

Our Editor's Notes on Simple Mobile's Phone-Based Customer Care

Simple Mobile is a prepaid, no-contract mobile phone service provider that is owned by TracFone. Running on the T-Mobile network, Simple Mobile has activated over 2.5 million accounts since it opened. The company offers multiple customer care options, including the ability to resolve customer service issues by phone.

Why do People Call Simple Mobile Customer Service?

People call Simple Mobile customer service for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Purchasing and upgrading devices
  • Technical support
  • Questions about account issues, such as data limits
  • Questions about billing and account information

When is Simple Mobile Phone-Based Customer Service Available?

Simple Mobile offers customer support by phone from 8 am to 11:45 pm Eastern time every day of the week.

Tips for Calling Simple Mobile Customer Care

You can increase your chances of resolving your concern or getting questions answered by Simple Mobile customer care by keeping a few guidelines in mind:

  • You can call Simple Mobile customer service via its toll-free number or dialing 611 from your Simple Mobile phone.
  • Have your account number in front of you. While your representative may be able to pull up your information because your phone number is connected to your account, you may need the number for verification, particularly if you are calling from a non-Simple Mobile phone.
  • Have a pen and paper handy so that you can take notes during the call. A written record that includes the representative's name, the time and date of your call, and other details can be useful if you have to escalate your case.

How do Consumers Feel about Simple Mobile Customer Service?

As is true for most companies, particularly prepaid mobile phone service providers, there seems to be a range of opinions about Simple Mobile's phone-based customer service.

Many customers report frustration with representatives who appear to be poorly trained. In some cases, multiple calls are necessary to resolve a problem. Language barriers can also be a factor in customer dissatisfaction.

Other customers have noted that they have no problem reaching a live person when calling Simple Mobile's customer service numbers. They appreciate not having to wait on hold for long periods of time.

Media Report

A consumer website that reviews wireless plans noted that their team had difficulty getting an accurate answer regarding data usage, with one representative confirming that Simple Mobile throttles data after a certain amount of usage while another agent stated the opposite.

In addition, the representative who claimed that throttling does take place could not explain the company's policy regarding how much data has to be used before throttling takes place. The review site advised not working with the company.

What Kind of Issues Can Simple Mobile Resolve by Phone?

Simple Mobile can answer questions and help resolve concerns about a range of issues, including getting phone service started, transferring service to new devices, and investigating billing concerns.

Questions about malfunctioning devices are not always resolvable by phone. In such cases, a caller may be directed to send or bring a device to a repair center.

What Should I do if I am Unhappy with Simple Mobile Customer Service?

Sometimes customer service calls go badly. You may feel that the representative did not understand your concerns or that he or she was unable to offer a resolution. If this happens when you call Simple Mobile customer support, don't lose heart: There are options available to you.

The first thing you should do is gather the notes that you took during your call. If you didn't take notes, write down or type out what you remember from the call, including the approximate time and date of your phone contact. You should also write out why you are calling and your desired resolution. Having this information in front of you can make your call easier and keep the conversation on track.

Next, try calling Simple Mobile again. Some representatives are better trained and more experienced than others. They may be able to help you with your concerns.

If calling again doesn't work, try communicating with Simple Mobile customer service in writing. One advantage of text-based communication is that you will have a written record of your contact, which can be valuable if you have to pursue the matter further.

Live chat: Simple Mobile offers two live chat options. You can connect with a live chat agent via the Simple Mobile website or through the company's text service. Live chat operators are on duty 8 am through 11:45 pm Eastern time seven days a week.

Social media: Simple Mobile maintains accounts on Twitter and Facebook. You can reach out via these platforms and a customer service specialist will respond.

Postal mail: You can send a letter to the company's Executive Resolution Department. If you go this route, be sure to request proof of mailing and delivery so that you can show that you took this step.

Customer Number 800-876-5753 - by the Numbers

رقم الهاتف للاتصال800-876-5753
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الأحد من الساعة 8 صباحًا حتى 11 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناضغط 1 ثم 5 ثم 5 ثم 6 ثم 2 ثم 2
متوسط الانتظار
الانتظار الحالي25
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، البريد الإلكتروني ، الفيسبوك ، الويب
جودة الاتصال78%
جودة المساعدة77%
تصويت العملاء6,299
تم آخر تحديث للمعلوماتSun Nov 28 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Simple Mobile's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Simple Mobile ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Simple Mobile مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Simple Mobile لأن 50,952 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-876-5753 Cancel Service, Lost or Stolen Phone, Change Plan, Payment Arrangement, Device Support ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Simple Mobile الذي تتصل به موظفين من India, Philippines وهو مفتوح Mon-Sun 8am-11pm EST وفقًا للعملاء. في المجموع ، يمتلك Simple Mobile 2 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Simple Mobile ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Simple Mobile - by phone or otherwise

في حين أن 800-876-5753 هو أفضل رقم مجاني لـ Simple Mobile ، هناك 6 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Simple Mobile آخرين ، هي الاتصال 877-878-7908 برقم هاتفهم لقسم مكاتب الشركات. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 877-878-7908 لـ مكاتب الشركات. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Simple Mobile ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Simple Mobile.

What is GetHuman's Relationship to Simple Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Simple Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Simple Mobile Contact Info

All Simple Mobile contacts
Simple Mobile رقم الهاتفBEST
Simple Mobile دعم البريد الإلكتروني
Simple Mobile مكتب المساعدة
Simple Mobile على FB / Messenger
General customer information

Other Toll-free & Customer Numbers

مكاتب الشركات877-878-7908

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