Sprint Phone Number

Calling Sprint customer service faster by GetHuman

800-369-5400
Customer service
Current Wait: 22 دقيقة (11m avg)
Hours: Mon-Fri 7am-12pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ترتيب الدفعهاتف مفقود أو مسروقإلغاء الخدمةتحديث معلومات الحسابدعم الجهازA different issue
Get to a live person fastest: اضغط 1 لخدمة العملاء ، واضغط 2 لإعداد خدمة جديدة ، واضغط 3 لتنشيط جهاز جديد

Reasons customers like you called recently

Want to connect a phone i have
منذ يوم واحد
I need to change to your service. Does it come with free
منذ يومين
I’ve done this * TIMES. I WANT TO SPEAK TO A LIVE PERSON, PLEASE!!
منذ ٥ أيام
My Galaxy Samsung j* * phone is blanking out when I'm trying to use it, its not operati...
منذ ٥ أيام
Need call about. An old account. Call Eric ***.***.****
منذ ٦ أيام
I need to get information from an old account. Please contact Eric ***.***.**** asap. T...
منذ ٦ أيام
I want to cancel my sprint account. I paid off my balance and I want to cancel today. I...
منذ ٧ أيام
Transfer or Port Number to my new sprint line.
منذ ٨ أيام
Need to make payment arrangements
منذ ٨ أيام
Non ho ancora ricevuto il mio ordine vorrei delle spiegazioni
منذ ٩ أيام
can I port my us cellular home phone number to my galaxy *? I am a former Sprint customer.
منذ ١٠ أيام
I need to pay my collections for sprint it is above $*** and I was wondering if we coul...
منذ ١٠ أيام
my iPhone ** pro max wont turn on even though it is fully charged and in perfect condit...
منذ ١٠ أيام
my phone wont turn on even though it was at full battery and in perfect condition
منذ ١٠ أيام
why am i still being charged for * lines when i have requested multiple times that thos...
منذ ١١ يومًا
See more recent reasons for callingHelp me with my issue
How to call Sprint

Our Editor's Notes on Sprint's Phone-Based Customer Care

Sprint provides telephone and Internet services to over 54 million customers. As you might expect, Sprint offers multiple customer service options, including phone-based support.

Why Do People Call Sprint?

People call Sprint for a range of reasons, including:

  • Setting up a new account
  • Adding or purchasing a new phone
  • Learning about service outages
  • Changing personal information, such as name or address
  • Billing issues
  • Changing rate plan
  • Adding new services
  • Canceling an account

The call menu is straightforward: Calling Sprint customer service takes you a voicemail menu where you can indicate your issue and be directed to an automated service or live representative.

If you are calling from your Sprint phone, you don't even need to dial a number: Just hit *2 for general customer service, *3 for bill payment or *4 to check minutes and account balance.

Some customers prefer to not have to wade through an automated voicemail message. One way to fast-track your concern to a live person is to hit "0" at each prompt. Eventually, you'll be directed to an agent.

How do People Feel About Sprint's Phone Customer Service?

Sprint customers express a range of opinions about the company's phone-based customer service. Some praise Sprint's customer service representatives for providing polite, friendly and effective support. Others are not so pleased with the help that they have received.

Notable Cases

In one case that was documented online, a man contacted Sprint about getting a reduction in his monthly bill. The customer service representative presented him with an option that offered a significant discount from what he was currently paying.

A few days after the man entered a new agreement, his wife visited a Sprint store for a device upgrade. She was told that she could get a better plan that offered even more savings than the husband had negotiated over the phone.

Unfortunately, store staff could not make the change. Calling Sprint didn't help, and the couple ended up being put back on their original, much more expensive plan.

Because the original request had been made over the phone, the couple was unable to easily prove what had happened. While the phone rep promised that a manager would call the couple to resolve the issue, this never happened, leaving these Sprint customers very frustrated.

Eventually, the situation was resolved, but it required email contact instead of handling the situation over the phone.

What Can Be Accomplished with Sprint Phone Customer Service?

Many of common customer questions and issues can be addressed through Sprint's automated voicemail menu or a conversation with a customer service representative. These issues include basic phone setup questions, ordering a new device, updating billing information and learning about new plans.

However, there are some issues that might require a different approach:

Device repairs, for example, will need to be handled through a Phone Repair Center. While a customer service representative may be able to help you determine whether a service problem originates with your device, an accessory or your phone service, a device malfunction will require you to ship or bring your phone to a Sprint Phone Repair Center.

In addition, phone reps do not sell accessories over the phone and can't move your phonebook from one device to another. If you prefer to pay your phone bill in cash, you will need to visit a Sprint store to do so.

Finally, individuals who wish to order a new service plan may find phone-based customer service confusing. If you prefer to see service plan options and contracts in hard-copy before making an agreement, consider seeking help at a Sprint store.

What Can Be Done if Sprint Can't Resolve Your Problem by Phone?

Consumer questions, problems and concerns can often be addressed by Sprint's phone-based customer service team. However, there are situations in which customers have not been satisfied by resolutions offered by Sprint.

There are many reasons for unresolved issues, including:

  • Sometimes callers and customer service representatives don't communicate well with each other.
  • The customer's needs can't be met over the phone: For example, the caller needs phone accessories or the device needs physical repairs.
  • Sprint's policies don't suit a customer's needs or wishes.

When Sprint can't resolve an issue over the phone its customers might opt for the following:

  • Hanging up and calling back to speak to a different representative. In cases where communication styles may have hampered the effectiveness of the first call, this could be a good option.
  • Using a different medium to contact Sprint. Sprint offers customer service via email, online text-based chat and its social media accounts. Putting the issue into writing may help clarify the circumstances and bring about a resolution. Text-based communication also provides the customer of evidence of promises made by Sprint's representatives.
  • Visiting a Sprint store. Some issues are most easily resolved via face-to-face interaction. You can enter your ZIP code on Sprint's website, or call Sprint directly, to get a list of stores near you. If you plan to visit a store, consider booking an appointment with a specialist through Sprint's website. This can reduce wait time and frustration.

Customer Number 800-369-5400 - by the Numbers

رقم الهاتف للاتصال
800-369-5400
إعادة الاتصال متاح
نعم
تم التقاط المكالمة من قبل شخص حقيقي
نعم
القسم الذي تتصل به
خدمة الزبائن
ساعات مركز الاتصال
من الإثنين إلى الجمعة ، من 7 صباحًا إلى 12 ظهرًا بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال
9am
انتقل متاهة الهاتف إلى إنسان
اضغط 1 لخدمة العملاء ، واضغط 2 لإعداد خدمة جديدة ، واضغط 3 لتنشيط جهاز جديد
متوسط الانتظار
الانتظار الحالي
22
الرتبة (من بين أرقام الهاتف)
1
الترتيب (العام)
1
طرق بديلة
هاتف ، دردشة ، تويتر ، ويب
جودة الاتصال
50%
جودة المساعدة
59%
تصويت العملاء
2,701
تم آخر تحديث للمعلومات
Sat May 23 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Sprint's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Sprint ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Sprint مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Sprint لأن 135,576 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-369-5400 Payment Arrangement, Lost or Stolen Phone, Cancel Service, Update Account Info, Device Support ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Sprint الذي تتصل به موظفين من Colorado, Kansas, Texas, Oklahoma وهو مفتوح Mon-Fri 7am-12pm EST وفقًا للعملاء. في المجموع ، يمتلك Sprint 7 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Sprint ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Sprint - by phone or otherwise

على الرغم من أن 800-369-5400 هو أفضل رقم مجاني لـ Sprint ، إلا أن هناك 10 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Sprint الآخرين ، هي من خلال الاتصال برقم هاتف 888-211-4727 لقسمهم خدمة الزبائن. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 888-211-4727 مقابل خدمة الزبائن. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Sprint فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Sprint.

What is GetHuman's Relationship to Sprint?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sprint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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