Verizon Wireless Phone Number

Calling Verizon Wireless customer service faster by GetHuman

800-922-0204
Customer service
Current Wait: 12 دقيقة (9m avg)
Hours: Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time; best time to call: 8:15am
Get to a live person fastest: انتظر حتى يبدأ الصوت التلقائي ، ثم اضغط على صفر من خلال الطلبات (4) للحصول على معلومات الحساب. ستحتاج إلى التحقق من معلومات الحساب بمجرد أن يكون لديك ممثل على الخط.
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Reasons customers like you called recently

youguys alloweed someone else to take over my prepaid verizon account which i paid over...
منذ ساعتين
I have received * calls today from people I do not know and have NOT called, saying I c...
منذ ٨ ساعات
I need to change my data plan for both phones
منذ ١٠ ساعات
My Verizon *s plus is having manufacturing defects and I’d like to use my protection Pl...
منذ يوم واحد
I want to speak with billing about paying my bill at a later date due to being off work...
منذ يوم واحد
Hi Hulu is blocked on my new iPad
منذ يوم واحد
My WiFi router is not connecting
منذ يوم واحد
local vzw store backed up original s** and migrated data on my insurance replacement s...
منذ يوم واحد
I would like to talk to someone about my monthly charge* I called last month and had be...
منذ يوم واحد
Do you have a phone for *.**
منذ يوم واحد
My phone calls keep failing at home. My husband doesn't have this problem, but my daugh...
منذ يوم واحد
Trying to change devices
منذ يومين
Need to get a new phone. Having trouble with WiFi, speaker phone and other issues.
منذ يومين
I need to pay my remaining balance.
منذ يومين
want to confirm you received the * iPhone SE****. UPS confirmed they were returned to...
منذ يومين
See more recent reasons for callingHelp me with my issue
How to call Verizon Wireless

Our Editor's Notes on Verizon Wireless's Phone-Based Customer Care

Verizon Wireless is a well-known wireless telecommunications company. With 118.7 million subscribers, Verizon ranks second within the industry in the United States. Because of its sheer number of customers, the company fields a lot of inquiries at its call centers.

If you are looking for ways to effectively connect with Verizon wireless by phone, here are some suggestions:

Why do Verizon Wireless Users Call Customer Service?

People call Verizon Wireless for a number of reasons, including:

  • Starting new wireless service
  • Changing or canceling service
  • Getting technical support with service or devices
  • Purchasing and upgrading devices
  • Selecting different service plans
  • Answering billing questions, managing payment arrangements, and investigating charges
  • Assistance with phone or identity theft issues

Verizon Wireless Call Center Hours

Verizon Wireless phone representatives are available Monday through Friday from 7 am to 9 pm local time. Weekend customer support by phone is available Saturday and Sunday from 8 am to 9 pm local time.

Connecting with Verizon Wireless by Phone

Verizon Wireless maintains separate phone customer support services for prepaid, postpaid and business customers, so it is important that you call the right number to ensure speedy service.

If you are calling from a Verizon Wireless device, you can dial 611 from your phone to reach customer service. You can also call directly through Verizon's app: No need to dial any numbers.

Verizon also allows its customers to schedule customer service call-backs, allowing you to avoid being placed on hold.

How do Customers Feel About Verizon Customer Service?

In general, Verizon Wireless customers seem to be satisfied with the company's phone-based customer service. There are, of course, some exceptions, but overall, consumer feelings about Verizon are positive.

Situations involving customer dissatisfaction generally include poor communication between different agents: Different customer service representatives may provide contradictory information to consumers, causing frustration and confusion.

Another area of dissatisfaction happens when an agent promises a refund that doesn't materialize.

Verizon Wireless Customer Service Cases in the Media

One customer service case that got media attention involved a large phone bill for a long-distance call made from a Verizon Wireless phone. The customer claimed that she didn't make the call. Eventually, and with third-party intervention, the case was cleared up and Verizon agreed to a refund. Unfortunately, it took additional interventions for the refund to be issued.

What Kind of Issues Can I Resolve with Verizon Wireless by Phone?

Most consumer issues can be efficiently resolved during a phone call to Verizon Wireless customer care, including technical support, billing questions, service changes, and equipment purchases.

What Can't Be Resolved by Phone?

A mobile device, such as a cell phone, that is malfunctioning or damaged will need to be taken to a store or mailed back to the company for replacement or repair.

Another thing to consider is that some remote diagnostics tests are best performed on a phone that isn't being used for the customer service call. If a Verizon Wireless customer doesn't have access to a landline or other mobile phone, it may be easier to use a computer or tablet to contact Verizon via live chat and then work with the representative to test the mobile device.

What Can I Do if My Call to Verizon Wireless Customer Support Isn't Successful?

While Verizon Wireless offers comprehensive, phone-based customer support, there are still situations in which a caller might not be able to get his or her concern resolved.

If you find yourself feeling upset, confused or frustrated as you hang up the phone with Verizon Wireless, take a deep breath and consider next steps. Before re-contacting Verizon, try writing down your situation along with a description of what happened during your phone call to customer support.

Next, write down what you would like to happen as a result of talking with Verizon. Having these details down in writing can help you stay focused and explain your situation more thoroughly during your next contact with customer service.

Call Again

Customer service representatives have different personalities, training and experience levels. If your first call to Verizon Wireless didn't work out to your satisfaction, call again. A different agent may be able to provide you with information that you didn't have before or could take a new approach to your concerns.

Text-Based Communication

Some issues are more easily resolved in writing, rather than verbal communication. In addition, many consumers benefit from having a transcript of a conversation with customer service as this can be used to document promises made by a company representative.

Verizon Wireless offers many different ways of getting in touch. Live Chat is an option: The service is available through both Verizon Wireless's website as well as its smartphone app.

Another possibility is contacting Verizon Wireless through its social media accounts. Like many major companies, Verizon has a staff of social media specialists who can quickly look into your issues and propose a resolution.

Finally, Verizon also has a community message board on its site. In addition to getting input from fellow customers, Verizon reps monitor the board and can provide assistance.

Customer Number 800-922-0204 - by the Numbers

رقم الهاتف للاتصال
800-922-0204
إعادة الاتصال متاح
نعم
تم التقاط المكالمة من قبل شخص حقيقي
نعم
القسم الذي تتصل به
خدمة الزبائن
ساعات مركز الاتصال
من الإثنين إلى الجمعة ، من 7 صباحًا حتى 11 مساءً ، السبت - الأحد من 8 صباحًا حتى 9 مساءً بالتوقيت المحلي
أفضل وقت للاتصال
8:15 صباحا
انتقل متاهة الهاتف إلى إنسان
انتظر حتى يبدأ الصوت التلقائي ، ثم اضغط على صفر من خلال الطلبات (4) للحصول على معلومات الحساب. ستحتاج إلى التحقق من معلومات الحساب بمجرد أن يكون لديك ممثل على الخط.
متوسط الانتظار
الانتظار الحالي
12
الرتبة (من بين أرقام الهاتف)
1
الترتيب (العام)
1
طرق بديلة
هاتف ، دردشة ، ويب ، فيسبوك ، تويتر
جودة الاتصال
53%
جودة المساعدة
70%
تصويت العملاء
2,267
تم آخر تحديث للمعلومات
Wed May 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Wireless's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Verizon Wireless ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Verizon Wireless مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Verizon Wireless لأن 179,604 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-922-0204 Cancel or Change Account, Device Support, Account Access, Dispute a Charge, Lost or Broken Phone ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Verizon Wireless الذي تتصل به موظفين من New York, New Jersey, Georgia, India وهو مفتوح Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time وفقًا للعملاء. في المجموع ، يمتلك Verizon Wireless 7 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Verizon Wireless ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Verizon Wireless - by phone or otherwise

على الرغم من أن 800-922-0204 هو أفضل رقم مجاني لـ Verizon Wireless ، إلا أن هناك 12 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Verizon Wireless الآخرين ، هي من خلال الاتصال برقم هاتف 888-910-4366 لقسمهم زبائن الجدد. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 888-910-4366 مقابل زبائن الجدد. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Verizon Wireless فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Verizon Wireless.

What is GetHuman's Relationship to Verizon Wireless?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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