TaxAct Phone Number

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319-373-3600
Customer service
Current Wait: 22 دقيقة (8m avg)
Hours: Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST; best time to call: 9am
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Reasons customers like you called recently

Need help login into my taxact and updating my info ASAP!!!!!
Received letter from Missouri DOR that our MO-A form from **** was never received. Thi...
I have downloaded **** Tax act. I would like to import my last year's return but cannot...
I recently moved and can't put my hands on my tax files. I just received a letter stat...
Issue with my **** return. Filed using Taxact, it's is showing it wasn't received. In t...
tax question depreciation wfh expense
I needed to update my bank account number to my e-file taxes
Already done my **** taxes via IRS thus my account is to be voided and reminder emails...
I filed with TaxAct with my **** return with a $*** REFUND . However You wanted me to...
I never got the email link to reset my password.
I can't get into my Taxact account because I don't have a mobile phone. When I try to l...
need voucher number for **** tax year
Tax year **** IRS and Illinois refund. Tried checking status several times, following a...
penalty because YO U did not file. Please call on am tired of playing games and being t...
If like to check status of refund and see what acct number and routing number I put on...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TaxAct's Phone-Based Customer Care

TaxAct is an online tax preparation service. As a popular service that offers a very necessary function to millions of people, it isn't surprising that tax act receives many requests for customer service each and every day.

It should be noted that TaxAct provides services for individual and business taxes, as well as tax tools for professional accountants and tax preparers. As a result, there are some differences between the level of support and service provided for each group of TaxAct customers.

Why Do People Call TaxAct Customer Support?

People call TaxAct customer support for a range of reasons, including:

  • Help with setting up new accounts
  • Changing or canceling accounts
  • Troubleshooting and technical support
  • Billing inquiries
  • Tracking return submissions and refunds
  • Help with hacking or identity theft
  • Help with completion of tax returns

Best Practices for Calling TaxAct Customer Service

There are several things that you can do to help ensure that your call to TaxAct is handled in a quick and professional manner:

Make sure that you are calling the correct number. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions.

Before calling, make sure you have relevant documentation handy. This might include previous year's tax returns, order confirmations, correspondence from the IRS, correspondence from TaxAct regarding your request, screenshots, billing statements and other financial documents.

If you need help with using your online account, be in front of your computer or your device so that you can troubleshoot along with the customer service representative who takes your call.

Make sure you have pen and paper handy, or some other way of taking notes, so that you can keep a record of what happens during your conversation. These notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling TaxAct Customer Service?

There does not appear to be a pattern of complaint about the level of customer service provided by TaxAct. Online research does not uncover many complaints, and the same holds true for standard news media. This seems to indicate that the level of service provided by the company is satisfactory.

What Kind of Issues can TaxAct Customer Service Representative Resolve?

Customer service representatives can resolve a range of issues, including providing assistance with setting up, changing, and canceling accounts, providing technical support for using the site and software, researching willing disputes and providing guidance on contacting the IRS or state tax authorities regarding tax related questions.

What Can't Be Resolved With a Call to TaxAct Customer Service?

TaxAct customer service can't resolve all issues that customers may have. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. You may need to use the service on a different device or computer.

Secondly, it's important to note that customer service representatives are not legally allowed to provide you with tax advice. If you are having difficulty making decisions regarding your taxes, you will need to contact a licensed tax professional or attorney who can provide you with help.

Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. Once you've submitted your return, for example, decisions about refunds are made by the tax authority. Information about the status of your return or the amount of a payment you must make will be made by the tax authority and TaxAct cannot address or change these decisions.

What Should You Do If You Have an Unsuccessful Call with TaxAct?

If you get off the phone with TaxAct and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may have options:

First, review the notes that you took during the call. It may be that there was an area of miscommunication or misunderstanding that derailed your conversation. Taking note of these areas can help you get things back on track with the second call.

Call back. Explain to the agent who takes your call at this is your second call about this matter and describe what happened during the first call. Then describe your desired resolution. This gives you and the agent a goal to work towards. Keep in mind that customer service representatives have different levels of training and experience and this new representative may be better able to understand your concerns and deal with your issue.

If you are unable to resolve your issue in a second call, try getting in touch with TaxAct in a different way. TaxAct does provide email customer service which would allow you to describe your issues in writing and also provides you with a written transcript of your communication with the company.

Customer Number 319-373-3600 - by the Numbers

رقم الهاتف للاتصال319-373-3600
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة ، من 7 صباحًا حتى 9 مساءً ، السبت من 8 صباحًا حتى 6 مساءً ، الأحد من 10 صباحًا إلى 5 مساءً بالتوقيت المركزي القياسي
أفضل وقت للاتصال9am
انتقل متاهة الهاتف إلى إنساناضغط 3
متوسط الانتظار
الانتظار الحالي22
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب
جودة الاتصال59%
جودة المساعدة60%
تصويت العملاء2,152
تم آخر تحديث للمعلوماتSun Nov 27 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

TaxAct's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى TaxAct ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل TaxAct مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ TaxAct لأن 105,324 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 319-373-3600 Recover Account, Rejected Return, Ask For Tax Help, Software Problem, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال TaxAct الذي تتصل به موظفين من Westlake, TX / Dominican Republic وهو مفتوح Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST وفقًا للعملاء. في المجموع ، يمتلك TaxAct 2 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى TaxAct ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting TaxAct - by phone or otherwise

في حين أن 319-373-3600 هو أفضل رقم مجاني لـ TaxAct ، هناك 3 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء TaxAct آخرين ، هي الاتصال 319-373-4514 برقم هاتفهم لقسم دعم فني. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 319-373-4514 لـ دعم فني. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ TaxAct ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for TaxAct.

What is GetHuman's Relationship to TaxAct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TaxAct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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TaxAct Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TaxAct contacts
TaxAct رقم الهاتفBEST
TaxAct مكتب المساعدة
General customer information

Other Toll-free & Customer Numbers

دعم فني319-373-4514

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