JC Penney Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting JC Penney

All JC Penney Contact Information
Compare JC Penney's phone number, help-desk, Facebook page, twitter handle, and live chat option.

Recently Reported Customer Problems

Ordered clothing one shirt showed up in a ball no tags has obviously been washed did no...
I called and had to get new card still waiting on card
I had ordered * sets of plastic hangars but only * arrived. The hangars that were in th...
ORDER WAS SUPPOSEDLY DELIVERED TO MY FRONT DOOR AND I NEVER RECEIVED THE PACKAGE! VERY...
your shipping is horrible, paid for fast shipping and not receiving that was so ever
Trying to order an item and it won't push the order through
I have tried for days to place an order on line. I get all the way to review and it ref...
I need to access my penny's account* and lost my card
I got a credit card in the mail for a MasterCard for pennies but that’s not the actual...
I need help getting my freegift cardsendto me by mailjcpennys
The review order button does not work, cant purchase items
I'm trying to order online but after tapping on 'place order' the loading circle keeps...
See all reported issues

Get help with my issue

JC Penney Customer Reviews

I ordered online to get a this is no longer available I used my re...
The issue is that the person who they call the manager is being ve...
* light gray and one dark gray French terry jogger* get one and th...
I tried using a different card but received an email the day it wa...

About JC Penney

أنت تبحث عن JC Penney خدمة عملاء ، لذلك ربما تعرف بالفعل من هم. ولكن من المفيد الحصول على فكرة عن حجمهم وكيف تبدو عملية الدعم الخاصة بهم إذا كنت أحد العملاء. JC Penney يمر أيضًا أو يرتبط بالأسماء JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. تعتبر جزءًا من القطاعات والصناعات التالية: retail, Consumer Discretionary, Retailing. يرتبط JC Penney بعبارات مثل clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary بواسطة عملائها ومحللي الصناعة. منافستها ، في نظر العملاء ، هي شركات مثل Macy's, Amazon, Sears. يستخدمون 31,440 شخصًا وفقًا للعملاء في المعرفة.

What is the affiliation between JC Penney and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with JC Penney or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!