JC Penney Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting JC Penney

All JC Penney Contact Information
Compare JC Penney's phone number, help-desk, Facebook page, twitter handle, and live chat option.

Recently Reported Customer Problems

Why are my missing rewards not added to my rewards account?
I bought tall sized women's v-neck cabled cotton sweaters last year in ivory and hunter...
My name is Elizabeth, It’s been a month I’m trying to get someone to help meregarding...
Why is JCP now stopping the ability to muse coupons on sale or clearance items
I thought that my balance was ***.** when I called to pay my bill. I was quoted a much...
I had $**.** of JC Penney rewards I used towards an online order on August *th. I cance...
i'm on my cell phone so a rep can't call me
my previous JCP card was used by someone else so now I have to qualify for a new one. t...
Just need a return form to send items back to get smaller size
Hi, Yesterday my dad traveled from Sonora, M*xico and went to the Tucson mall store to...
coupon code is not working
An online order is back ordered so I would prefer to cancel it
See all reported issues

Get help with my issue

JC Penney Customer Reviews

I ordered online to get a this is no longer available I used my re...
The issue is that the person who they call the manager is being ve...
* light gray and one dark gray French terry jogger* get one and th...
I tried using a different card but received an email the day it wa...

About JC Penney

أنت تبحث عن JC Penney خدمة عملاء ، لذلك ربما تعرف بالفعل من هم. ولكن من المفيد الحصول على فكرة عن حجمهم وكيف تبدو عملية الدعم الخاصة بهم إذا كنت أحد العملاء. JC Penney يمر أيضًا أو يرتبط بالأسماء JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. تعتبر جزءًا من القطاعات والصناعات التالية: retail, Consumer Discretionary, Retailing. يرتبط JC Penney بعبارات مثل clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary بواسطة عملائها ومحللي الصناعة. منافستها ، في نظر العملاء ، هي شركات مثل Macy's, Amazon, Sears. يستخدمون 31,440 شخصًا وفقًا للعملاء في المعرفة.

What is the affiliation between JC Penney and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with JC Penney or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!