Sony Phone Number

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800-430-4433
Customer service
Current Wait: 25 دقيقة (15m avg)
Hours: Mon-Fri 9am-8pm EST; best time to call: 9:10am
Get to a live person fastest: اضغط 5 ، ثم 0 ، ثم 0
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Reasons customers like you called recently

Can't access my PlayStation account because I changed numbers
My house was broken into and I was robbed for two PS* systems along with games and othe...
Having trouble with the HDMI connections on our TV. Things are plugged in, but the TV...
Hello my PlayStation * hdmi port broke recently. I have the return box you sent me to s...
Help programing remote
My name is Javion Allen I bought a ps* had it for * month got it for my birthday ** of...
My PS* powers on and says it is updating and then screen goes black
My Sony Playstation won't load. All I get is black screen!
Sony Bravia TV incorrectly sensing Sony Amplifier (STR-* series) is off when it is on.
Stuck in safety mode update file for reinstallation for version *.* or later on PS*
I don’t receive email to reset my password help me fix this problem
need to speak to someone
Have a psn account i cant access because i don't kno my email it's my son's PlayStation...
Can't log into my account. Dont have * step verification code. Please. Please. Please help.
No picture just lines
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Our Editor's Notes on Sony's Phone-Based Customer Care

Sony is a major manufacturer of professional and consumer electronics. With customers around the world, Sony's customer service centers receive a high volume of calls every day.

Why Do People Call Sony Customer Support?

People call Sony customer support for a range of reasons, including:

  • Technical support
  • Questions about products
  • Questions about warrantees
  • Troubleshooting advice
  • Help with setting up and operating products

Best Practices for Calling Sony Customer Service

Before calling Sony, check to make sure that you are using the correct number. The customer support page on Sony's website provides you with guidance in finding the correct department to call. Double-check the hours of operation to avoid frustration.

Have your product, your invoice and any other relevant information, such as a warranty, in front of you. It's also a good idea to have pen and paper handy so that you can take notes during your call.

Be prepared to give the representative who answers your call details about your product or products, including serial and model numbers.

How Do People Feel About Their Calls to Sony Customer Support?

Sony is a very large company, so it is not surprising that one can find a range of opinions about Sony's customer service online. While some people are very happy with the phone-based customer service they have received, others have made complaints.

Some of the more significant complaints have focused on the training that Sony representatives have received and their inability to fully understand the nature of some issues, such as the limits of warranty coverage

Notable Media Reports

In one case, a man contacted a noted consumer advocate for help in dealing with Sony over the way an extended warranty had been worded and was now being interpreted by Sony.

In this case, Sony eventually agreed that the warranty had been badly worded and offered to refund the cost of the warranty. However, this would not the necessary repairs to the device for which the warrantee had been purchased. Eventually, and after third-party intervention, Sony agreed to compensate the purchaser appropriately.

What Kind of Issues Can Sony Customer Support Resolve?

Sony customer support can resolve many issues by phone, including researching warranty information, troubleshooting products, and clarifying operational issues and proper usage of a product.

What Can't Be Resolved by Phone With Sony?

Some technical support and repair problems will require working with a technician or an expert who can teach you how to use your Sony product. In such cases, you'll need to schedule a face-to-face appointment.

If you have to return or exchange a product, you'll have to do that on your own, usually by bringing your item to a retailer or shipping it to a Sony distribution or repair center. Your other option might be to ship the item via the post office or through a delivery service.

What Can I Do If I Am Unhappy With My Call to Sony?

If you get off the phone with Sony and feel as though you didn't get much accomplished, don't fret. There are still options for resolving your issue or issues.

The first thing to do is to review the notes that you took during your call. If you weren't able to take notes while speaking to a Sony representative, take a few minutes to jot down or type out what happened. This information can be useful when explaining your situation to other Sony employees.

Next, call Sony back. Keep in mind that not all customer service representatives are created equal. Some have more experience or training and may be able to resolve your situation or provide guidance for doing so.

Another option is to use a different method of getting in touch. Sony offers a live chat option from 8 am to midnight Eastern time. You can also send an email from Sony's website, though responses can take as long as 48 hours. A third option is contacting Sony through its social media platforms. Finally, Sony does offer a customer forum where you can ask questions of other Sony product users.

One advantage of these other methods is that you'll have a record of your conversation, something that can be useful when escalating your case. The record can also serve as documentation if you have to work with a third party, such as a bank or credit card company, to resolve your issue.

Customer Number 800-430-4433 - by the Numbers

رقم الهاتف للاتصال800-430-4433
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة ، من 9 صباحًا حتى 8 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال9:10 صباحًا
انتقل متاهة الهاتف إلى إنساناضغط 5 ، ثم 0 ، ثم 0
متوسط الانتظار
الانتظار الحالي25
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الويب
جودة الاتصال61%
جودة المساعدة54%
تصويت العملاء3,422
تم آخر تحديث للمعلوماتSat Nov 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Sony's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Sony ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Sony مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Sony لأن 43,722 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-430-4433 Password Reset, Device Support, Banned Account, Warranty Claim/Repairs, Technical Support ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Sony الذي تتصل به موظفين من India, Philippines وهو مفتوح Mon-Fri 9am-8pm EST وفقًا للعملاء. في المجموع ، يمتلك Sony 5 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Sony ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Sony - by phone or otherwise

في حين أن 800-430-4433 هو أفضل رقم مجاني لـ Sony ، هناك 6 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Sony آخرين ، هي الاتصال 877-865-7669 برقم هاتفهم لقسم دعم فني. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 877-865-7669 لـ دعم فني. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ Sony ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Sony.

What is GetHuman's Relationship to Sony?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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