US Postal Service Phone Number

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Customer service
Current Wait: 44 دقيقة (12m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: لتتبع طرد / التحدث إلى إنسان عن تتبع طرد. إذا كنت ترغب في شراء طوابع ، فاضغط 2 أو قل "طوابع" ثم قل "ممثل". استمع وانتظر حتى تتحدث. إذا أدخلت أي شيء قبل ذلك ، فلن تفعل أي شيء. اضغط 1 لتتبع طرد أو قل "تعقب". قل "ممثل" وسيتم نقلك إلى مندوب

Reasons customers like you called recently

Can't schedule redelivery for my package
Two boxes delivered to me two weeks ago. $***.** in two boxes of disposal gloves.**Are...
A Mysterious Package Of KitKats Arrived Today At This Exact Adress: *** Ralph Street, W...
Mail doesn't come till ***. Today still * blocks away. * p.m
I mailed a card on Monday Sept ** from Xenia Ohio ***** to Kettering Oh ***** It still...
I just need information on something I had shipped a while ago, should of been a return...
Package keeps going between * post offices multiple times so wonder if something got sm...
everytime i order something it says adressee unknown sometimes it delivers sometimes it...
I have a case that was closed that needs to be reopened
Intercept mail and attempt redelivery
My package said delivered at or in the mailbox and there was nothing there. Nothing eve...
My package was attempted to be delivered to the wrong address and am trying to update d...
I have a piece of mail that was never delivered to me even though I know the post offic...
My package was reported as delivered on **** at *:** PM but I did not receive it. Track...
I’m having issues with everything
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

رقم الهاتف للاتصال800-275-8777
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة ، من 8 صباحًا إلى 8:30 مساءً ، السبت 8 صباحًا - 6 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال8:05 صباحا
انتقل متاهة الهاتف إلى إنسانلتتبع طرد / التحدث إلى إنسان عن تتبع طرد. إذا كنت ترغب في شراء طوابع ، فاضغط 2 أو قل "طوابع" ثم قل "ممثل". استمع وانتظر حتى تتحدث. إذا أدخلت أي شيء قبل ذلك ، فلن تفعل أي شيء. اضغط 1 لتتبع طرد أو قل "تعقب". قل "ممثل" وسيتم نقلك إلى مندوب
متوسط الانتظار
الانتظار الحالي44
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الفيسبوك ، البريد الإلكتروني ، الويب ، تويتر
جودة الاتصال57%
جودة المساعدة60%
تصويت العملاء46,241
تم آخر تحديث للمعلوماتSat Sep 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى US Postal Service ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل US Postal Service مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ US Postal Service لأن 379,728 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-275-8777 Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال US Postal Service الذي تتصل به موظفين من Michigan, California وهو مفتوح Mon-Fri 8am-8:30pm, Sat 8am-6pm EST وفقًا للعملاء. في المجموع ، يمتلك US Postal Service 6 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى US Postal Service ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting US Postal Service - by phone or otherwise

في حين أن 800-275-8777 هو أفضل رقم مجاني لـ US Postal Service ، هناك 11 طرق إجمالية للاتصال به. الطريقة التالية الأفضل للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء US Postal Service آخرين ، هي الاتصال 800-610-8734 برقم هاتفهم لقسم الأفراد غير البريديين. بالإضافة إلى الاتصال ، فإن الخيار المفضل التالي للعملاء الباحثين عن المساعدة هو عبر 800-610-8734 لـ الأفراد غير البريديين. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال بـ US Postal Service ، فيرجى إخبارنا حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

US Postal Service Contact Info

All US Postal Service contacts
US Postal Service رقم الهاتفBEST
US Postal Service دعم البريد الإلكتروني
US Postal Service مكتب المساعدة
US Postal Service على Twitter
US Postal Service على FB / Messenger
General customer information

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