Southwest Airlines الأسئلة الشائعة للعملاء

We're sorry to hear that you're encountering an error while trying to book a flight. The error 400620377 often occurs due to issues with the browser's cache or cookies. To solve this, you could try clearing your browser's cache and cookies, or using a different browser or device. Also, ensure your browser version is up to date. If the problem persists, consider booking your flight at a later time. We understand the inconvenience this can cause and appreciate your patience.

Yes, the consent letter for a minor traveling with their grandparents can be handwritten. It should clearly state the minors' details (name, date of birth), travel details (dates, destination), the details of the adults they're traveling with, and contact information of parents or legal guardian. It's also recommended that this letter be notarized to add legal credibility. Please ensure that the letter is legible and contains all pertinent information for their travel.

To add a companion to your flight using the Southwest Companion Pass, you first need to book your own ticket. After your ticket is booked, log into your Southwest Rapid Rewards account and go to the "My Account" section. Under "My Trips," find the flight you booked and you'll see an "Add Companion" link. Click on this link and you'll be guided through the process of adding a companion to your flight. Please note your companion needs to be the same person throughout entire calendar year for Companion Pass usage.

No, airline credit obtained from Southwest can only be used to purchase Southwest flights. Upgrading your boarding position is a separate cost and cannot be paid with airline credit. However, you can pay for your upgrade with a debit or credit card. EarlyBird Check-In®, which automatically assigns your boarding position ahead of the general public, can also be purchased separately.

We're sorry to hear about your trouble accessing Southwest Airlines' website. This happens sometime when suspicious activity is detected from an IP address to protect the site and its users. You may want to try a few things. First, restart your modem/router. This can frequently reset your IP address. If that doesn't work, use a different device or try browsing in incognito mode. Another option is to use a VPN to change your IP. However, if none of these suggestions work, you might need to reach out to your Internet Service Provider to discuss the issue further.