New phone number, so can't log into Prime

GetHuman7987699's لا يمكنني تسجيل الدخول مع Amazon من نوفمبر ٢٠٢٢

مساعدة بشأن مشكلتي في Amazon
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عنوان البريد الإلكتروني على الحساب ورقم الطلب والاسم في الحساب وعنوان إرسال الفواتير
The issue in GetHuman7987699's own words
Log in ... I have been attempting to log in for about ** hours! The problem is that Amazon has a * step verification process and wants to send a text to a cellphone that I lost in March, ****. I have my card, I have prior emails from Amazon, I have paper statements*Bills
I lost my cellphone last March, so Amazon does not have my new cellphone number
Please send me an email ( *****@***.com )
At least ** years or so, pay my bills promptly, and use Prime Credit card *Signature service
I was told by Amazon that I am locked out
How GetHuman7987699 fixed the problem

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Amazon

Amazon.com
لا يمكن تسجيل الدخول المشكلة
Reported by GetHuman7987699
نوفمبر ٣٠، ٢٠٢٢ - منذ شهرين
Not resolved
شاهده عملاء 6 حتى الآن
مشكلة مشابهة لـ 587 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

بدأ GetHuman7987699 العمل على هذه المشكلة
نوفمبر ٣٠، ٢٠٢٢ ١٢:٢٢ص
أشار GetHuman7987699 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
نوفمبر ٣٠، ٢٠٢٢ ٤:٢٤م
أشار GetHuman7987699 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
نوفمبر ٣٠، ٢٠٢٢ ٤:٢٥م