Bank of America Phone Number

Calling Bank of America customer service faster by GetHuman

800-432-1000
Customer service
Current Wait: 41 دقيقة (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اضغط 0 # ثم 0 # ثم 0 ثم 0 ثم 1 ثم 0 #

Reasons customers like you called recently

My name is Philip Clemons, and I am the registered owner of a **** Nissan Rogue,purchas...
I need to update my address but the bank of america website will not allow an apartment...
I got a letter in the mail from Bank of America saying I have unclaimed property. For...
hi i try to make transaction online, it ask me to issues my card
My account has a negative balance and spoke with edd and everything is cleared end it's...
I paid off my mortgage to B of A.**Then I received this:*Hi, STEVEN, correspondence rel...
Replacement debit card being sent to wring address.
Need info on a trust account
I reported a lost debit card. You responded a new one was being sent to a Missouri addr...
I need to have my mailing address updated and am unable to do so online.
How much money do I have in the bank
Subordination agreement
I live in Europe. I mailed my stimulus check mid May to my branch at **** N. Harbor Bl...
When I log in BOA,an authorization code was reqired.I opened account(account number is...
I am checking online banking I have deposited a $*** from atm the check ***** and I can...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

رقم الهاتف للاتصال800-432-1000
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصالمن الإثنين إلى الجمعة من 7 صباحًا إلى 10 مساءً ، السبت-الأحد 8 صباحًا - 5 مساءً بتوقيت شرق الولايات المتحدة
أفضل وقت للاتصال7:15 صباحًا
انتقل متاهة الهاتف إلى إنساناضغط 0 # ثم 0 # ثم 0 ثم 0 ثم 1 ثم 0 #
متوسط الانتظار
الانتظار الحالي41
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةهاتف ، دردشة ، ويب ، تويتر
جودة الاتصال79%
جودة المساعدة36%
تصويت العملاء54,390
تم آخر تحديث للمعلوماتSat Oct 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Bank of America ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Bank of America مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Bank of America لأن 420,030 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-432-1000 Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Bank of America الذي تتصل به موظفين من Massachusetts, Arizona, Florida وهو مفتوح Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST وفقًا للعملاء. في المجموع ، يمتلك Bank of America 16 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Bank of America ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Bank of America - by phone or otherwise

على الرغم من أن 800-432-1000 هو أفضل رقم مجاني لـ Bank of America ، إلا أن هناك 20 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Bank of America الآخرين ، هي من خلال الاتصال برقم هاتف 800-781-5393 لقسمهم الخدمات المصرفية عبر الإنترنت. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-781-5393 مقابل الخدمات المصرفية عبر الإنترنت. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Bank of America فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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