I am getting charged for Apple Music and I cannot access it. I got a replacement phone...

مشكلة خدمة العملاء GetHuman7584984's مع Verizon من يونيو ٢٠٢٢

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The issue in GetHuman7584984's own words
I am getting charged for Apple Music and I cannot access it. I got a replacement phone and I have a new Apple ID now. When I try to log in to Apple Music it says my login is already in use and I can’t log in. I am supposed to have FREE Apple Music because I upgraded my plan. My new Apple ID is *****@***.com. My OLD Apple ID is *****@***.com which is where I had a lot of music downloaded. Can you please assist me on what I need to do? I was recently charged $**.** again too.

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Verizon

مشكلة خدمة العملاء
Reported by GetHuman7584984
يونيو ٢٩، ٢٠٢٢ - منذ شهر واحد
Not resolved
شاهده عملاء 2 حتى الآن
مشكلة مشابهة لـ 369 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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يونيو ٢٩ ٨:٣٣م